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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1801-1810 out of 1843

JF

John F

11/23/19

4 out of 5

The best hosting platform for websites on Wordpress that I've used in a long time.

What do you like best? What I like about Cloudways is its pay-as-you-go payment structure, which is a particularly good approach for businesses on a tight budget. They have 24/7 customer support which makes sure to be available at all times by delivering quality service and very good response speeds. The panel control is user-friendly, without complicated features which allows you to work on it effectively and productively. It allows you to choose from five of the best Cloud Hosting ...

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AI

Administrator in Marketing and Advertising

11/16/19

5 out of 5

Excellent WordPress host

What do you like best? Easy server management, quick deployment. What do you dislike? It would be nice to have the ability to have a dashboard to have control over the actual websites for updates etc. What problems are you solving with the product? What benefits have you realized? Hosting multiple WordPress websites in an easy efficient way.

FC

Fabio C

09/30/19

4.5 out of 5

Fast Managed Hosting with an eye on budget

What do you like best? I love Cloudways, because it permits a simple and fast setup of the server, including the application (CMS) you want to be installed. If you are a techie and you want to control by youself your stuff, the Cloudways control panel permits a granular control over a lot of the settings of the server, including PHP and Database parameters. Also, the servers are super fast and the service it's absolutely inexpensive, compared to the quality offered. What do you dislike? ...

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AL

Aaron L

09/04/19

5 out of 5

Love it so much that I use it for all new customers

What do you like best? The support is probably the best thing about Cloudways. I was one of their beta users back in 2014 and have been using them ever since. Their 24/7 support chat is fast, responsive and solves my problems very quickly. The interface is also so good that it makes my life so much easier What do you dislike? They only support the PHP stack. That's a major drawback because there are a lot of solutions and customers that will want to use Node or Python and it's a pain ...

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UI

User in Retail

09/03/19

4.5 out of 5

Great, reliable and affordable Cloud Hosting Provider

What do you like best? Cloudways is my go-to Cloud Hosting Provider. They provide managed virtual servers with a lot of freedom in choosing configuration options and addons. It is really easy to add SSL certificates for your domains, deploy apps with a few clicks and the performance is really best-in-class. The support team is very helpful and is always available to help you with questions. And last but not least: the pricing is very competitive! What do you dislike? No direct ...

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MC

Mark C

06/25/19

4.5 out of 5

Exceptional interface and tools for managing multiple websites and environments

What do you like best? How fast and easy it is to spin up a new website, especially for WordPress, and manage staging or development copies. Plus, free let's encrypt SSL certs on all domains. What do you dislike? No emails included, but very affordable at only $1 per domain per email a month. Although, other hosts will include email for free. Recommendations to others considering the product: If you are a web developer, or manage multiple website, then CloudWays is probably the ...

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JD

Joe D

05/30/19

4 out of 5

Great managed hosting stack

What do you like best? I love the ability to have different servers and different apps that are isolated from each other, even on the same server. The staging environment setup is a God-send and makes it easier to test changes and updates on a website without messing up the live version, saving us and our clients the downtime for incompatible updates and rollbacks. What do you dislike? Support is from overseas, so they don't always get the issues I'm trying to solve on the first time. ...

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CJ

Christopher J

05/22/19

5 out of 5

Best Hosting Provider on the Planet!

What do you like best? : I migrated to Cloudways from another leader in the industry. I really like Cloudways pricing structure, its absolutely wonderful. The really like the ability to add cores or space is extremely helpful as well. Love love cloudways! What do you dislike? I dislike the lack of a cpanel, that really took some getting used to as well as not having control over my email accounts. Recommendations to others considering the product: Just do it, ever day you wait, ...

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PM

Pedro M

04/23/19

5 out of 5

Great service

What do you like best? Simplicity, performance and easy of use. Prices are great also! What do you dislike? Downsizing a server is possible but a bit tricky and not as clean as everything else Recommendations to others considering the product: Go for it What problems are you solving with the product? What benefits have you realized? Hosting wordpress sites with quality easily

UI

User in Food & Beverages

04/16/19

5 out of 5

GREAT Customer Service

What do you like best? Customer service agents helped me migrate and set up my site quickly and easily. What do you dislike? Although they do one migration for free, they encourage you to do it on your own first. I had some issues, but support helped me out. Recommendations to others considering the product: Use the support. They answer everything quickly. What problems are you solving with the product? What benefits have you realized? My site speed is already improved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].