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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1761-1770 out of 1843

J

JT

04/02/20

5 out of 5

Great support

Great platform, great support. Moved from a different host, and I am impressed by the difference.

KL

Kevin Lima

04/01/20

5 out of 5

Muneeb have an excellent support.

Muneeb have an excellent support.

IR

Irwin Rod Adesna

04/01/20

5 out of 5

very very very helpful

very very very helpful. Thank you Muneeb

AS

Andres Sanchez

03/31/20

5 out of 5

Excellent Tech Support from Owais Javed at Cloudways

Yesterday, we removed CloudFlare as it was not playing well with an image optimization plugin that serves our images. We removed it and opted for the Cloudways CDN. After installing the Cloudways CDN and integrating it with WP-Rocket, the site broke. Within 20 minutes, Owais Javed - a Cloudways tech support representative - diagnosed the issues, resolved it, and provided detailed instructions on how to re-enable all the caching and how to configure WP-Rocket with their CDN. If only every ...

Read more

DJ

Devanshi J

03/31/20

4.5 out of 5

Good hosting service

What do you like best? Managed hosting with all the features I need to make changes as I deem fit. What do you dislike? It is expensive as you scale up and the processes are a little confusing for non-developers. Recommendations to others considering the product: Use it only if you have some background in tech. It can be difficult to navigate and understand otherwise. I have to ask tech support for quite a bit of help. What problems are you solving with the product? What ...

Read more

CC

Charles Christopher (HKSEO)

03/30/20

5 out of 5

Khawaja was very helpful with helping…

Khawaja was very helpful with helping me set up my DNS records to connect my domain to my application. This is an excellent web host with great support.

ST

Sama T

03/29/20

5 out of 5

Awsome hosting

What do you like best? The customer service is great and you get a lot of effective help . The speed of my site became excellent What do you dislike? i did not face any issue and they did not help me with What problems are you solving with the product? What benefits have you realized? The main problem was the speed of the site and now it is solved with cloudways hosting

M

Mehdi

03/28/20

5 out of 5

I just have few words to say

I just have few words to say, not only Cloudways is by far the best hosting service I came across (I have tried quite a few in the past) but what's more important to me is the technical support they provide I have never experience such a Support! the technicians and the engineers that they have are the best people I have worked with. they're prompt to answer and always very patient, since I'm not tech savvy at all this is very important to me. And a big thanks to Owais Javed.Thank you guys!!

RV

RetroConsole Videogames

03/27/20

5 out of 5

I'm so thankful for excellent support…

I'm so thankful for excellent support received from W. Shaikh. Congratulations :)

SG

Sunil Gulati

03/27/20

5 out of 5

Better than Wp engine!

Better than Wp engine!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].