9.8
Spot Score
Cloudways Reviews in July 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1751-1760 out of 1843
JN
Josh Nelson
04/14/20
Shahzad Hasan was excellent
Shahzad Hasan was excellent. I'm new to registering a domain, procuring hosting and then designing my front end. Shahzad got on a Zoom call with me and spent 45 minutes educating me.Super knowledgeable individual. Very authentic in his business practices-- helping you find the right fit. No over-selling, up-selling, cross-selling etc.Shahzad was only concerned with mapping me to what I needed. I value this highly.Cloudways is a stellar value for my needs. I would recommend them to anyone. I ...
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HF
Hunter Foote
04/14/20
Great service
Great service, thank you
ES
Ebrahim Suleman Haffejee
04/13/20
#1 hosting platform
Excellent hosting platform, extremely helpful support.
SH
Swami Hararupananda
04/11/20
experience with Cloudways.com
For me, experience with Cloudways is very Good. We are using Cloudways for our institutions ( Ramakrishna Mission, Coimbatore, India. www-srkv-org ) websites, for 10 website. Thanks, the whole team of Cloudways.www-srkv-org
GA
George Arturo Loera
04/10/20
Owais was fantastic!
Owais was fantastic! Extermely helpful and knowledgeable!
VM
Venn Marketing
04/09/20
Extremely good value
Extremely good value. To make the most of their service, you should be very comfortable with self-hosting via a control panel. If you have no hosting experience at all, this service will give you some mis-steps. Also, their support engineer Anas is top notch - I know when I get him via the helpful chat, I'm going to get superior service!
GP
Gerryl Perez
04/07/20
Excellent Support from Sajjad Anwer
They always gives solution, problem always solved and I am very thankful that they have those kind of support people that I can rely on. A very great job indeed for agent Sajjad Anwer.
IR
Indriði Ragnar Grétarsson
04/05/20
Always resolve my problem quick and…s
Always resolve my problem quick and easy..
SO
Steve Oglesby
04/04/20
I was in a hurry, and didn't want to read...
...and Owais Javed patiently spent over an hour in chat to make sure I understood everything. I'm getting features with Cloudways that were missing with my old host, and I'm probably going to save 75% on my bill. I'm pretty happy right now!
S
Sophie
04/03/20
THANKYOU ABBAS!
Abbas was a HUGE help when I mysteriously couldn't access my website - he helped me fix it even though it had nothing to do with the server and it was a plugin conflict on my website. These guys go above and beyond! Thanks again Abbas :)
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