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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1721-1730 out of 1843

EL

Edwardworld LEARNING PROJECT

05/15/20

5 out of 5

Owais Javed, Thanks for saving my life.

I had a big problem on my application and I met a Cloud Engineer whose name is Owais Javed. And he changed my life.The story goes with 403 forbidden error. I was majored in hospitality at my college but somehow I wanted to make my own website. So I don't know how it works like html,css or sth. by the way, I could use plugin in wordpress. it seemed okay. 26 hours ago, I encountered 403 error and I tried to do everything I could even if I don't know that much. And I met one of the smartest ...

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BG

Bruce G. Porter

05/15/20

5 out of 5

Switched from Siteground...Best Decision I've Made Yet...

Was a siteground user for many many years...then I tested Cloudways on a small scale with about 10 different client sites...I can say out of the box with no optimization at all...GTMETRIX score difference alone is light years better and you can just feel the difference in page loading speed instantly. Not to mention their admin dashboard for managing sites is simply clean and super easy to understand and navigate. Sites go live literally in 3-4 steps with SSL installation and CDN ...

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PM

Praveen MB

05/15/20

5 out of 5

Cloudways is super good

Cloudways is super good. Owais Javed, the person at customer care is very helpful

FF

Fafarafiel Fin

05/14/20

5 out of 5

Superstar hosting :)

Fast, reliable and Owais Javed - Cloud Engineer(Agent) - best super pro expert :) really like to work with CloudWays :)

김주식

05/14/20

5 out of 5

it was perfect

it was perfect. Mr.Owais was so kind to me to how to handle the problem and do some implements for traffic attack.

CA

Carlos A

05/11/20

5 out of 5

The best hosting I ever had

What do you like best? In 30 minutes I had all my hosting and web pages migrated and working, everything is very easy to setup and now my pages run faster than ever What do you dislike? Not a dealbreaker buy maybe the db management What problems are you solving with the product? What benefits have you realized? Hosting my web pages, SSL certificate, migrating and setting up landing pages

MS

Michelle Swart

05/11/20

5 out of 5

So far my experience has been…

So far my experience has been fantastic! I have built 6 sites over the past year through cloudways and I would recommend it to anyone!

PR

Paul Ruby

05/11/20

5 out of 5

Super support from Muneeb...

Super support from Muneeb... we needed to remove the insecure images and we did it without needing to add a plugin - thanks so much

GO

Gift Obey

05/09/20

5 out of 5

Cloudways is the best cloud hosting…

Cloudways is the best cloud hosting service for businesses out there.In addition to considerably improved performance of my website since I migrated from a competing hosting service, the customer service and support at Cloudways has been topnotch and out of this world.I have no reservations at all in recommending Cloudways to anyone who desires a first cloud hosting service!

TJ

Twi Jo

05/09/20

5 out of 5

Thank you for your support Owais Javed

Thank you for your support Owais Javed

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].