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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1701-1710 out of 1843

M

Martin

06/02/20

5 out of 5

Our pages are 3x faster ! Great Support! Thank You!

Thank You Emmad! Great support, our pages working 3x faster than on siteground! We are really happy about migration to cloudways! Thank You!

C

customer

06/02/20

5 out of 5

Amazing hosting and great customer…

Amazing hosting and great customer service. Can't recommend them enough

C

Cookilicious

06/02/20

5 out of 5

Great service!

Great support. I've had my site on Cloudways for some time now. I've never had any issues. The service and support is amazing!

EG

ESPERANZA GARZON

06/02/20

5 out of 5

excellent support offered by the cloud…

excellent support offered by the cloud engineerThank you

M

Mannu

06/02/20

5 out of 5

Nice Hosting all ways

Nice Hosting all ways

P

pawel

06/02/20

5 out of 5

Very nice and professional service

Very nice and professional service. Rapid responses, great overall experience. Responded my questions and problems so I can run my business nice and smooth. Thanks again.

J

Joule

06/01/20

5 out of 5

Excellent

Easy, good support and very fast cloud server

KL

Kristopher Lau

05/31/20

5 out of 5

excellent speed and managed services.

Cloudways has a great interface to let me keep track of only thing i necessary need to focus on. so far speed and responds time has been outstanding and great support, overall a very satisfying experience getting out from the traditional hosting services to Cloudways.

ES

Erick S

05/28/20

5 out of 5

Simply the Best!

What do you like best? As the owner o an agency, I don't often need support, but when I do, I need it fast. There support is first rate. What do you dislike? There really is nothing that I dislike enough to mention. issues are more personal preference. Recommendations to others considering the product: This platform is not for the casual user. It will take a little more knowledge an effort to set up. What problems are you solving with the product? What benefits have you ...

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Augustas Dovidavičius

05/28/20

5 out of 5

From Siteground to Cloudways

Just migrated from Shared Siteground servers to Cloudways. And I say this... It is absolutely different experience! Much faster speeds, uploads, the dashboard reacts instantly. It would not be an overstatement that the site's speed has doubled. Also the customer support. I asked a lot of questions. A LOT. They have helped me to migrate the website to their platform, helped with SSL, cloudflare setup, changed DNS to point to new IP. Would give more than 5 stars, as they truly deserve it!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].