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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1691-1700 out of 1843

JH

Judith Henter

06/10/20

5 out of 5

Absolutely Exceptional Support!

It was my first experience with Cloudways and I am a newbie in these technical issues. However, Agent Muneeb provided an EXCELLENT support and it wasn't just about answering a brief question... First of all I got very quick answers to all my questions, with everything explained clearly in terms of what I had to do. Exceptional technical knowledge and a very kind and understanding attitude, especially with such a newbie like myself, completing the steps just slowly... It must be said also ...

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GA

Gabriel Adrian Marușca

06/09/20

5 out of 5

Super fast and reliable hosting company

Have you ever wanted a fast and scalable #cloudhosting for your website or Web Design Agency clients, and the solutions out there were too technical or time-consuming to configure?Been there, done that. Since I started using Cloudways, I am spending more time creating websites, and less time dealing with slow hosting issues or configurations. They are also providing amazing customer and technical support!

DJ

david jones

06/08/20

5 out of 5

Fantastic service

Fantastic service

AI

Administrator in Automotive

06/08/20

4.5 out of 5

Good hosting plaform for an affordable prcie.

What do you like best? Ease of use and the flexibility of Cloud-VPS-hosting with useful automations from managed WordPress hosting at an affordable price. You pay about double the price of usual cloud-VPS-hosting, but you are getting some good time-saving features for your WordPress sites and don't have to worry about managing every bit of your server manually, which takes out a lot of headache and saves you quite some time. Adding a new staging site or cloning one of your sites for ...

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PL

Pun Legio

06/08/20

5 out of 5

Great and very reliable host

I switched to Cloudways about a year ago and found out that I have made a correct decision.Everything was very smooth from the start. As a non-technical person, I followed the instructions they provided, and completed the migration of my Wordpress site in 4 hours. (Most of them I spent time playing games, and let the plugin do the job)Since everything was done, the site runs fast, and never experiences any downtime. Billing is never an issue for me, as the payment is deducted from my ...

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ET

Evan T.

06/05/20

5 out of 5

Fantastic company

Fantastic company. They made it super easy for me to deploy a server with Wordpress installed with a very easy-to-use backend to manage my projects and servers for clients. They also keep everything updated for me as well as dealing with SSL and whatnot. Makes my job much easier. All this for a super low price. Lastly, they actually value their customers and when I had a client that was late on a payment, they worked with me multiple times to give me an extension to make the payment when my ...

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CH

Chas Henry

06/05/20

5 out of 5

The Platform and the Customer Service Have Always Been On Point For Us

We have always received great customer service from the team at Cloudways. Our issues have always been fixed quickly whenever we have had an issue and jumped on chat with them. The servers are amazing as well. Overall, one of the best hosting providers we have ever used. The value far exceeds the cost.

A

Anthony

06/04/20

5 out of 5

Aneeq was awesome!!

Aneeq was kind, helpful and very informative. Loved chatting with him. Thanks!

MM

Media Mill

06/04/20

5 out of 5

Can't Fault Cloudways

Can't Fault Cloudways. Good fast hosting. Simple Control Panel. A good alternative to normal slow shared hosting and I have tried a few different ISP's.

A

Ann

06/04/20

5 out of 5

Best Customer Support As Always - Mr. Shah, Keep it Up :)

Hello Y'all,I would like to say that you guys are the best, to begin with. I ain't a techi but each time I come with huge list of quires, I always end up with excellent support team, and today was not an exception. My email was lost, my website was down and i have bunch of demos waiting for the next few days. I reach out to your chat support and I ended up with Mr. M.Shah, who was so kind, extremely helpful and patience with my queries. I felt like I was talking to a good team member who is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].