9.8
Spot Score
Cloudways Reviews in July 2026: User Ratings, Pros & Cons
Effortless cloud hosting, simplified.
Add to compare
Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
Filter results
Sort by :
Showing 1651-1660 out of 1843
YR
Yanay R
07/21/20
Best Wordpress hosting service
What do you like best? There are many benefits: Price, Speed, Backup/Restore etc. You get *unlimited* applications, even with the most basic plan, which is a w e s o m e ! You can even set a staging environment, to make your changes/test "in the background" (without affecting online site) What do you dislike? I would like to see more Wordpress specific features (controlled from Cloudways dashboard) What problems are you solving with the product? What benefits have you ...
Read more
FR
Fábio Rodrigues
07/21/20
Excellent support by Ovais Hussain of…
Excellent support by Ovais Hussain of Customer Success Cloudways !!
UI
User in Design
07/19/20
Cloudways has the best support!!
What do you like best? I like that whenever I have any issues with the server or any of my WordPress sites, there is always someone there to be patient with me and help me through the problem. They never rush me! Recently I dealt with Soban Abid, and he was a gem! What do you dislike? Nothing..it's all excellent! Only suggestion would be if they could have their own email services instead of third partying them out. What problems are you solving with the product? What benefits have ...
Read more
AG
Andrada Ganesha
07/18/20
Great server and wonderful services and…
Great server and wonderful services and support. Congratulations!
HN
Haab Naseem
07/18/20
customer service is excellent!
customer service is excellent!
RF
Ryan F Mourao
07/15/20
Cloudways is an incredible company
Cloudways is an incredible company. I am very pleased, they created everything to flow perfectly, clear and without small print. When you need them they are always willing to help. The price is fair and service is facilitating. Besides, they gave me discounts during the pandemic. They really think about their customers. And they strive for everything to go smoothly without interruptions. A great company I hope that quality and fair prices will continue that way. Very good.
SB
Sagar B
07/15/20
Security, Support, Scalability!
What do you like best? Cloudways is not just a hosting provider. It's a place where I found real people who support my business for me. I don't have to spend hundreds of dollars hiring freelancers, Their support is awesome. Anytime I can open up a chat and it always works. What do you dislike? There is nothing that I dislike till now. Maybe they should add more products from their IaaS providers. Recommendations to others considering the product: I do not recommend their CDN. ...
Read more
EE
Esad Esgin
07/15/20
Great and prompt support!
I needed urgent help within the pre-purchase period of the Cloudways hosting service. I got a prompt response through the live chat and Ovais Hussain from Customer Success Cloudways Team guided and helped me very well. I greatly appreciate that :)
E
Esc
07/15/20
Been with Cloudways for 3 years and so…
Been with Cloudways for 3 years and so far has been terrific. Support responds very fast and is available 24 hours a day.Recently, need some help with billing and Ovais Hussain was able to square away in less than 10 minutes since initiating the support live chat.Recommend CloudWays for their structure, support, and excellent customer service!
JD
Jamie D
07/14/20
Absolutely torrid experience
Absolutely torrid experience. I decided I would give CloudWays a try because, yes, somehow they have many good reviews but this does not sway from the fact they knew absolutely nothing about what they are doing, specifically the live support.I used their migration service which did work smoothly, I then edited my DNS servers so my domain propagated to them. I checked the records later and it had completed. But my site was still loading from my old web host, so when I deleted the public ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].