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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1641-1650 out of 1843

BL

Ben Larweh

07/28/20

5 out of 5

Exceptional hosting services and reliable support

Cloudways is really exceptional when it comes to hosting and related services. The level of commitment to their clients is just super amazing. I reached out to Ovais Hussain at their billing department with an urgent issue, and he resolved within a flash. Having such people at your disposal to guide you every step of the way is heartwarming.

HK

Haider khan

07/28/20

5 out of 5

I can't explain in words

I can't explain in words. Their support is super amazing. And they give me 3 months free really appreciate cloudways support.

EM

Eduardo Moreira

07/27/20

5 out of 5

Cloudways it's simply excellent

Cloudways it's simply excellent. I work with this server in the last six months, and I found quality, great price and excellent performance for my sites.

OO

Official Oli

07/27/20

5 out of 5

Ovais gave me 5 Star service

Ovais gave me 5 Star service. Ovais was very pleasant, prompt, and was able to fix an issue I thought would be very complex in a quick moment. Thank you for your help, I really appreciate it!!!

V

Vic1

07/23/20

5 out of 5

Ovais Hussain from Customer Success at…

Ovais Hussain from Customer Success at Cloudways team helped a lot when solving some billing issues. Great support! Thank you!

EL

Efrain L

07/23/20

5 out of 5

Best Hosting Platform

What do you like best? Their fast service and support, they always go above and beyond to answer a question. What do you dislike? It'd be cool if they had an option to have free emails and buy a domain, like Siteground. What problems are you solving with the product? What benefits have you realized? Hosting fast websites for clients.

AI

Agency in Internet

07/23/20

5 out of 5

Perfect service with Cloudways, never had any issues

What do you like best? How simple it is to set up applications and manage server settings etc. What do you dislike? The UI can be a bit slow at times, and would like to be able to edit other applications while application changes are happening (they do seem to be quite slow as well) Recommendations to others considering the product: Do it! Best thing I ever did, and I'm not considering moving any time soon! What problems are you solving with the product? What benefits have ...

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M

Maria

07/22/20

5 out of 5

Thank you Owais Javed for your help

Thank you Owais Javed for your help! You did more than I asked! It was nice to have you for my support!!

RA

Roberto A

07/22/20

5 out of 5

Not server provider. Colleagues (better than you)

What do you like best? Bilal N. Thank you so much buddy I have been bothering him to solve a problem of mine. He had the same passion i used to have at the beginning of my job. It was more like a partner. What do you dislike? This is not "plug and play". Take your time, evaluate, and let the team guide you through Recommendations to others considering the product: go! What problems are you solving with the product? What benefits have you realized? Making a hosting client base

JL

Jonny Li

07/22/20

5 out of 5

Thanks for the Cloud Engineer Shahbaz…

Thanks for the Cloud Engineer Zeehasham and Shahbaz resolved my issue, who did a great work and worth 5 stars, I recommend cloudways forever.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].