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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1631-1640 out of 1843

PC

Pablo Cortázar

08/07/20

5 out of 5

Best hosting ever!!!!

Cloudways is the best hosting experience for working on demanding websites and applications. Once you try their service, you'll never look back. Their staff will solve any situation no matter what time of day or night. If anything comes up, help is just a click away. The migration process was very smooth and simple. The servers are super fast and support all traffic, no matter if your website is completely dynamic and with hundreds of requests to the database. If you decide to try the ...

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LS

Leander Stephens

08/05/20

5 out of 5

This support person was really awesome

This support person was really awesome! He really helped with all of the technical issues even though I was a bit slow to follow. We got through it and I am very pleased.

CB

Chris B

08/05/20

5 out of 5

SIMPLY THE BEST EVER (no exaggeration)

By far the best hosting service I've used. Worth every penny! I would endorse Cloudways to any founder out there, specially non-technical ones, their support is simply above the rest. I cannot recommend them highly enough.There dashboard is super efficient and continues to improve, auto-backups, easy domain switching, free unlimited SSL, easy server upgrade and one of the best customer support makes Cloudways - really a company worth switching your hosting to.

RT

Ryan T

08/04/20

5 out of 5

Great Managed Hosting Company

What do you like best? Cloudways takes care of all the technical aspects, and provide a clean and easy to use backed for us to do the work we need. What do you dislike? Things took a bit to get used to as it is unlike cpanel or other backends we have used before. Recommendations to others considering the product: Give it a try, and you will find how easy and great they are What problems are you solving with the product? What benefits have you realized? With Couldways we ...

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RS

Roi S

08/03/20

5 out of 5

If i knew migrating would be that easy I would have done it years ago

What do you like best? amazing support. they resolve issues in minutes What do you dislike? you cannot manage DNSby yourself, you have to ask them to do that for you. It's not that important because it's done in minutes Recommendations to others considering the product: Go for the free trial and be amazed how easy it is. What problems are you solving with the product? What benefits have you realized? Moved 6 sites to my server. Already improved my page speed ad overall ...

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ZF

Zatae Fraser

08/03/20

5 out of 5

Great overall

The service is helpful, speed is good, and the admin is user friendly. My wish list is that they have a way to pay for the year, we have a lazy bookkeeper.

巫采璇

08/01/20

5 out of 5

Ovais Hussain!He help me a lot!My…

Ovais Hussain!He help me a lot!My problem bother me about two week!But He deal with that just few minutes!He is professional!Thank you so much!

AD

Admin Domain

07/31/20

1 out of 5

Support guys are useless when asking…

Support guys are useless when asking any support they just share a link to follow & they say its managed hosting services ..... very bad experience They are losing customers day by day .....

B

Brian

07/30/20

5 out of 5

Upon joining cloudways (trial period)

Upon joining cloudways (trial period), We had more than a few questions. Therefore; I used the chat line and received superior support with clear and to the point communications that cleared everything up without anything left to question in our minds. Saad Ahmed you've made our choice in joining cloudways, painless and without a doubt, the right choice, for our entire team and business in joining Cloudways "Our #1 Pick!" Cheers ;-)

C

Chrissey

07/30/20

5 out of 5

Account/Server Issues

I had Account/Server issues and technical support sent me to Ovais. He was able to figure out the issues and reestablish my account. I am very grateful!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].