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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1621-1630 out of 1843

AR

Andy R

08/17/20

5 out of 5

Cloudways

What do you like best? Very happy with the speed and performance. Much easier to use than other alternatives. What do you dislike? Have had some issues with email and file backups filling up disk space, and I have to email support every time to get it cleared. Recommendations to others considering the product: Just give it a try, it's quite inexpensive so there's not much to lose. What problems are you solving with the product? What benefits have you realized? Hosting a ...

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AI

Administrator in Marketing and Advertising

08/17/20

5 out of 5

Hosting as good as it gets

What do you like best? This is the best user interface I have ever seen to manage website/application hosting. It's intuitive, modern and stable. Various servers to choose from with best performance from Google, Amazon & Co. What do you dislike? The only thing I dislike: No IPv6 is the only thing missing. Recommendations to others considering the product: Top! What problems are you solving with the product? What benefits have you realized? Great support team – no matter ...

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UI

User in Apparel & Fashion

08/13/20

5 out of 5

Cloudways is the best choice to rock business

What do you like best? The best Platform to build websites, cool performance, and excellent support. I think since not getting these three factors on the hosting provider in my country (Indonesia) then migrating to Cloudways, this is the right choice. What do you dislike? Sometimes I want to feel all can be done so quickly. When I need the help of my support team can not directly connect with human agent but but Cloudways bot first so should char with cloudways bot to connect with ...

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FO

Fernando O

08/13/20

5 out of 5

Best managed cloud hosting

What do you like best? I love the way hundreds of websites can be managed, the speed, scalability and ease of configuration; They also add functionalities that users need to improve the administration and configuration of the sites. What do you dislike? I would like them to add UPCloud Also the prices are a bit high for instances greater than 2 Gb, when you need a cloud with 4 Gb of Ram the cost of administration increases to scale, for example: The cost of the 1 Gb instance buying ...

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KK

Kislay K

08/12/20

3.5 out of 5

Still Trying to understand the overall offering

What do you like best? Loved the prompt customer support service. What do you dislike? Many things which should be by default part of the hosting package are not there and we are fully busy buying and setting up those one by one, Like email, SMTP, sub domain, add on domain configuration, etc... its eating lot of time and impacting time to market. Recommendations to others considering the product: Looks better so far, but before switching to cloudways, please talk to support and ...

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SS

Saagar Sinha

08/11/20

5 out of 5

cloudways hosting experience

the cloudways team are so helpful, they are 24*7 yes 24*7 wheather it's 4am 5am 5pm.they are always ready to help. AS a beignner i din't know many function of wordpress they were so kind that they even guided me that and solved my each and every query brilliantly reagrding hosting as well as wordpress.the speed of hosting is on another level.

JB

Jacopo Beduini

08/11/20

5 out of 5

Excellent customer service, incredible prices. They're the best

what to say...5 stars are few for the excellent service they offer.I use Cloudways for my websites in Wordpress, the server speed is great and the support is great.They helped me in so many situations where my technical skills were in short supply. They have technical support that helps you for free and until they fix the problem, they don't stop, even if it means spending 2 hours with you.They are 10 light years ahead of all the competition and the price for a VPS is very affordable and ...

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CU

Crypto Ux

08/11/20

5 out of 5

The Best

I have been using dozen of web hosts for 20+ years and this is the best experience all around.

MA

Musical Abhi

08/10/20

5 out of 5

If you have cloudways hosting trust me… You will love it.

If you have cloudways hosting trust me or not but you'll not have any issue. Highly recommend. Team is hungry for resolve your issue and everyone in the cloudways team are awesome. Trust me trustpilot you also..

NA

Nasir Ali S

08/10/20

4 out of 5

The experience was good. They have better than others website products.

What do you like best? Their support is really good. They maintain experienced and attentive staff. What do you dislike? They only charge with US account, They dont take fees in other countries currency. Recommendations to others considering the product: Depending on the needs of individual clients. For us, Cloudways was a wise choice. What problems are you solving with the product? What benefits have you realized? They have extra protection cover for the websites. Our ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].