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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1611-1620 out of 1843

AI

Administrator in Education Management

08/24/20

5 out of 5

Just think in to do it

What do you like best? My life as developer changed 360°, the best tool to simplify the way to prepare each application in my 15 years integrating and using different providers. What do you dislike? The way to start the support by Bot is a good idea, however is necessary to trace faster when i can´t to resolve my problem using the Bot articles. Recommendations to others considering the product: Better support trace for Bot then is very simple What problems are you solving ...

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SS

Santosh S

08/24/20

5 out of 5

The best performance and the most value for money

What do you like best? Performance. I am on the $10/mo Digital Ocean plan, and the performance is great. TTFB for my live site is around 300ms. Overall very smooth experience. I don't think there is any other hosting at this price that provides this kind of performance. The platform UI/UX is another stand out feature. The interface is modern and systematically organized and easy to get around. What do you dislike? The lack of a File Manager. This stands out especially considering ...

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NL

Nicolas Lahri

08/24/20

5 out of 5

Switched from godaddy to cloudways…

Switched from godaddy to cloudways after lot of searching for how to reduce the load the website load time .. go daddy was the culprit not my code ... server response time here is amazing and they provide free SSL and their price is very reasonable .. if the prices remain same ... i dont think ill need any alternative

LS

lion star

08/23/20

5 out of 5

Perfect customer services

Perfect customer services, I have ever been connected to.Ovais and Tayyab you both rock!

徐子皓

08/23/20

5 out of 5

vert passion

vert passion, patient and well-technological to help resolving problem.

B

Broaden-horizons.fr

08/22/20

5 out of 5

Cloudways the best choice

What to say? I tried a lot of internet suppliers and I'm in Cloudways since few years now and very happy with it - Why ? Multiplatform VPS servers managed with care for me by Cloudways - Are they the cheapest? No! But price remains very descent and I definitively agree to pay few more euros for the premium service I receive. For me Cloudways is the Best choice. Yves, France.

EH

Eli Hafif

08/22/20

5 out of 5

5 STARS CS

I really enjoyed Mr. Tayyab Bilal and Ovais Hussain's service, as always they did a very good job with my account, always helping, always very nice. I highly rate my experience in 5 STARS!amazing job guys!Eli hafif.

SS

Steven Sayasy

08/21/20

5 out of 5

support from cloudways is always top…

support from cloudways is always top notch

CW

Chris W

08/21/20

5 out of 5

Good for making heavy duty websites fast!

What do you like best? As a designer, I don't have all the skillset and knowledge of running a dedicated server and with Cloudways it's really easy to set this up. their very good support and extensive guide pages help me trough managing some heavy-duty websites and optimize them to become faster. creating a new server is easy just a few clicks away and your set. What do you dislike? Not much actually it is a very good system for me. However, I miss the function to bill my clients for ...

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PV

Pavel V

08/20/20

5 out of 5

Cloudways is great for WordPress sites

What do you like best? Go to cloudWays if you want to have enough technical resources for your WordPress site. The advantage of gradual expansion. Speed!! Great technical support. Easily convert WordPress sites from another hosting. I am completely connected. What do you dislike? It does not include mail hosting, the solution must be used elsewhere. Recommendations to others considering the product: Go to cloudWays if you want to have enough technical resources for your ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].