9.8
SpotScore

Cloudways Reviews in September 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
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Spotsaas Editor’s POV
Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1571-1580 out of 1843
DB
Derek Boahen
09/15/20
Easier, faster, and better cloud hosting service ever.
From HostGator to self hosting on Google Cloud Platform, the journey has not been easier, faster, and better until i came across Cloudways. I must say HostGator support was good and Google Cloud platform experience was even better, but Cloudways eased all the difficulties that goes along with hosting on cloud platforms.I really love their support. I will recommend Cloudways to anyone. When it comes to cloud hosting with Cloudways, look no further!
OO
Oluwasegun Onakan
09/14/20
Be hosting so far!
Prompt and knowledgeable support as always. Cloudways rocks! No hosting matches Cloudways. Thanks guys. Most especially; Ovais Hussain
TP
TC Productions
09/12/20
Great service from W. Shaikh.
Many thanks for the help I got from W. Shaikh, very knowledgable, patient and willing to help. Out of all the agents, he is the best clod engineer alive. He was willing to help and went an extra mile to make sure that the issue is resolved without stress or headache.
UI
User in Apparel & Fashion
09/12/20
Cloudways review by Vanilla Moon
What do you like best? Results as expected from the services taken. What do you dislike? Nothing. I find this better than Amazon AWS for the services we have taken. What problems are you solving with the product? What benefits have you realized? We are hosting our websites on Cloudways.
TB
Tim Browning
09/11/20
Excellent
Excellent, fast and clear instructions from Ovais Hussain today, thanks Ovais.
BK
Bernardo K.
09/11/20
Awesome service
Awesome service, awesome support. Until now, having good times being client of Cloudways. Support is fast and straight to the point. All tools are very easy to use.
MS
Mohamed Selim
09/11/20
I wish if i could find such a compny 10…
I wish if i could find such a compny 10 years ago. Exellent support and follow up. You guys know how to take care of your clients very well.I relly appreciate all what you did for me.Thanks for all the team
SS
Simple S
09/11/20
Change wordpress hosting in a breeze
What do you like best? The interface is slick. Can’t go wrong with wordpress migration. What do you dislike? Nothing to dislike. Maybe it’s not for absolute beginners. Recommendations to others considering the product: Make the switch for wordpress hosting or any other php based app What problems are you solving with the product? What benefits have you realized? My wordpress hosting is faster and cheaper without any headache on executing the switch
J
John
09/10/20
Ovais Hussain
Ovais Hussain was super helpful in getting a new account for a client up and running! Quick responses, clear communication, and patient.
AM
Andrew Martin
09/10/20
Probably the best support I ever received!
I'm new to Cloudways and just finished being helped by Saad Ahmed a support specialist. I am BEYOND impressed and grateful and will recommend Cloudways if only for this important chat session which completely resolved an issue that had me pulling my hair out. A big thanks to Saad and Cloudways!
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