9.8
SpotScore
Cloudways Reviews in September 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
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Spotsaas Editor’s POV
Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1551-1560 out of 1843
EM
Eduardo Moreira
09/28/20
Cloudways always great!
Ovais Hussain: good work! Solved my problem fast. Thanks for this job. Congratulations, Cloudways. As always, an exceptional job.
ΚΣ
Κωστας Σ
09/28/20
Support
Great fast service
CM
Christopher M
09/28/20
I started as DIY'r.
I started as DIY'r.. And, really I'd say I'm just an advanced DIY'r now... Meaning I'm really stupid when it comes to technical stuff but, I've managed...CloudWays gives me an amazing mix of control, (scaling up, more ram/cpu, fast and easily when i need it)Then, I still get to bug the hell out of them in Live Chat, where they are extremely helpful when I can't figure out the mistake I MADE...Man I just love cloudways...
WD
Web Developer
09/27/20
sign up not on worign nothing is correct
sign up not on worign nothing is correct
SS
Samuel Schneider
09/27/20
I was a bit skeptical at first
I was a bit skeptical at first, but I am positively surprised by the support. Fast and competent. They know their way around. Usually I get an answer in 1-2 minutes. I don't get that with every hoster. And that at the end of the week.
MH
Marcus Haraldsson
09/26/20
Excellent support!
Cloudways has such an excellent support that does a great job helping when you feel a little lost! Special thanks to Soban Abid Cloud Engineer!
R
Rosie
09/25/20
Try cancel these guys
Try cancel these guys They give you such a hard time!!!
S
Simona
09/24/20
Jawwad Khan has been truly awesome
Jawwad Khan has been truly awesome! There was an issue with the DNS records & zones at Siteground. We found the way to open a free account at Cloudflare and sort everything. He actually did it for me as I'm not an IT person. Thank you so much Jawwad! Your help has been highly appreciated!!!
DC
David Casas
09/24/20
Muy pacientes y amables los de soporte
Muy pacientes y amables los de soporte, conocedores del tema.
YB
Yair Beres
09/24/20
Great customer service provided by…
Great customer service provided by Rameez, Thanks for everything (:!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].