NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

Add to compare

Get Pricing Details

Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1531-1540 out of 1843

FT

fredrik Tveraaen

10/08/20

5 out of 5

Always good support

Always good support

IE

Ifeanyi Ekwenze

10/08/20

5 out of 5

Cloudways Is The Way To Go

I am going to have a wonderful express with Cloudways, Amen. The support can be very helpful and they will dedicate their time till your problems are solved. They migrated my website twice, and helped me ensure everything is working. I feel better, safer and grateful. If you are temperamental, there is possibility that no host in this life would work for you. Cloudways is good, they have guidelines to protect your website from DDos attack, to make your website faster and the uptime is awesome.

DC

David Carvalho

10/08/20

5 out of 5

Ovais Hussain helped me with my first…

Ovais Hussain helped me with my first server, you got a happy costumer here :)

BT

Brad Thomas

10/08/20

5 out of 5

Ovais Hussain - credit card genius!

Ovais Hussainhelped us pay our outstanding invoices - we were at risk of our websites being suspended due to credit card issues, but Ovais fixed the issues and got us working again.

RM

Ricardo Martins

10/07/20

5 out of 5

Big issue, with good solution

I had a big issue when using the trial period, but Ovais Hussain from the Billing team was very keen to help and explained the whole situation on their side. I was happy to continue with them after that.

SS

Saagar Sinha

10/05/20

5 out of 5

cloudways hosting

i have earlier gave review about cloudaways when i signed up i shared my experience.now as i cancled my cloudways account as my work get done for project. let me tell the cloudways team member specially JAHANZEB ALI from billing department team,this guy is super generous,i signed up via him, my 4 days invoice were not paid, i find difficulty in paying as my card got decline again and again not able to attach paypal too, this MAN paid my unpaid invoice as goodwill gesture. what else i will ...

Read more

NU

Nicolas Umana

10/04/20

5 out of 5

Best I ever use as web developer

Best cloud server I used in more than 12 years of web developing. You don't have to waste time optimizing the server, it's already done. And you have many options to configure in the admin panel (Apache, Nginx, Memcached, Redis).Also you have available many monitoring tools in the panel and also New Relic to analize your app.Support it's very qualified to resolve any issue.Simply the best!

JF

Joshua Freeman

10/04/20

5 out of 5

Ovais Hussain is a great CSR!

Ovais Hussain was extremely helpful. You should pay him double! :-)

RD

Ricky Dela Cruz

10/04/20

5 out of 5

Ovais Hussain is so helpful and fast

Ovais Hussain is so helpful and fast. I thank him so much for helping me clear out my mind and worries.

JC

Jacky Chen

10/04/20

5 out of 5

Get help quickly the first time you use online chat customer service

It took me five minutes to still be unable to register and log in with my email .... I don’t know if it’s caused by the relationship I managed with other accounts before. I use the online chat customer service to quickly solve the problem I encountered, thank you very much.by new customer Jacky Chen

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].