9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1511-1520 out of 1843
C
Cheryl
10/16/20
Great customer service
Just now migrating from Siteground (customer service went way down) to Cloudways. Had an issue with migration of one site and customer service via chat handled it perfectly. Thanks for the support.
GG
G Gadim
10/15/20
I am very comfortable with it.
I am very comfortable with it.Very fast, normal response time to support queries, and most important, very comfortable to use.
JB
James B
10/15/20
Customer Support is amazing!
What do you like best? Customer support from Cloudways has always been an amazing experience. Any time I have had an issue that needed their attention they are quick to answer and quick to resolve. A lot of companies are lacking the true customer support experience but Cloudways has it down perfect. What do you dislike? I honestly do not have anything negative to say about Cloudways, they have been amazing the entire time we have been with them. Recommendations to others ...
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CS
Cynthia Schomp
10/14/20
I've been using cloudways since the…
I've been using cloudways since the beginning of 2018 and have received a 5 star service through everything! All questions technical, billing, or otherwise there is always a knowledgeable staff member excited to help!
GA
Georgie Arabella Mayhew
10/14/20
Very helpful
Very helpful, Ovais Hussain was fantastic.
TL
Thomas Logan
10/14/20
I had concerns about this billing…
I had concerns about this billing model, and expected cost beyond expected usage. My help was very nice and quick. Everything was explained to me in detail, and I feel perfectly fine about moving forward with Cloudways as my hosting provider (cloud service provider).
AO
Amin O
10/14/20
Best cloud hosting service i ever tried
What do you like best? Easy to use, fast hosting, i add my slowest website in cloudways and it load so fast plus alot of cool features, that you can't find in other cloud hosting services. What do you dislike? Hard to setup an email service, that what i don't like, i hope they have an easy email Integration. Recommendations to others considering the product: Well i user hostgator and hostinger was they're good but really slow, i used siteground too ot was good but still not ...
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V
Valentina
10/14/20
Very good support
Very good support. The people at cloudways are very patient and professional and will assist you and help you solve your problem. Very happy customer.
S
Steve
10/13/20
Wanted to migrate my newly built site and so glad I did!
Wanted to migrate my newly built site from bluehost because the server response times were disastrous. Upon thorough research I decided upon cloudways and the staff behind the free migration manager took care of everything despite my severe lack of technical abilities and bluehost making things difficult. The process took roughly 48 hours (would have been a fracvtion of the time if bluehost made accessing everything so rough). With just the migration, my website went from a performance ...
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J
Jeremy
10/13/20
Great hosting + support
Great customer support from Ovais Hussain.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].