9.8
Spot Score

Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1471-1480 out of 1843
H
Hashim
11/20/20
The only hosting service I Love!
I would like to thank Cloudways team for the excellent service provided at all times.Great speed, easy to use dashboard, customer support is great!The only hosting service you can use with closed eyes :)
CJ
Christopher Johnson
11/20/20
I tried moving to another managed host…
I tried moving to another managed host and realized how much a difference Cloudways unbeatable support made. Not to mention the service, UI, UX, functionality + speed and the hosting itself is superior and easily customizable to your needs. Look no further than Cloudways.Added a paid add-on that didnt do what I thought it would and they added a credit to my account even though they couldnt refund it! Thanks from the technical team, it was Fawad Siddiqui and with the billing team, it was ...
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MT
MyOnlineCA T
11/20/20
Superb Managed Cloud Hosting for Startups
What do you like best? Below things I like on the Cloudways - 1) Easy UI/UX to setup any new server within the 5 minutes. 2) you can easily setup digital ocean or any other cloud server as per your choice 3) You can easily scale any server within the minutes 4) provide 24*7 hours support 5) Save huge cost on the server hosting from the startups point of view. What do you dislike? Dislike - 1) Offline FTP uploading or downloading the files not easy with Cloudways. ...
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SK
Shiezen Kris Tabanao
11/18/20
Cloudways support has always been a…
Cloudways support has always been a great help. I never had any problems with them. Their support is always on point. Keep up the good work.
CI
Carlos I
11/16/20
Great hosting for wordpress quick load times
What do you like best? I like that the platform is very optimized to work with wordpress, it optimizes for best performance and faster load times. Also as a result of this, i get better rankings for our websites. I also like that ir runs without a problem using heavy plugins such as woocommerce addons, wpml, forms, etc. Also a very nice feature is that you pay what you consume and it also very helpful to be able to choose different hosting platforms such as digitalocean, google cloud or ...
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KO
Krzysztof Osiak
11/15/20
Great experience in interaction with an agent
The experience in interaction with a Cloud Engineer(Agent) was awesome - I had a very non-tipical problem and wasn't left alone until problem solved. Highly recommend!
GE
Gracy Ezra
11/14/20
Please retain this employee long term…
Please retain Ovais Hussain long term as he is excellent and his support was critical to us and i will always recommend him. God bless him. Thank you.
GD
GYA Dental Center
11/14/20
My experience with Cloudways is always…
My experience with Cloudways is always amazing and today Eng. (Rameez Yar Khan) was just as awesome as the 24/7 support of Cloudways team. Many thanks for you today and everydayGya
LL
Luis Lohmann
11/13/20
Fast solution
Adding a new team member didn't work, so I started a chat with the support team. It went fast and the problem was immediately solved by Mr. Ovais Hussain.
H
Heathcliff
11/13/20
Choose Cloudways, you won't regret!
Before Cloudways I have worn out many hosting providers. Never have I come across such a good provider in my life. Very excellent and direct chat service and ticket service, price-wise very interesting and very reliable.I have been a Cloudways customer for many years. They are there for their customers in good times and bad times. I could no longer pay my bills due to the lock-down. My only source of income was my radio website. Cloudways gave me months deferment of payment, this was enough ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].