9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1441-1450 out of 1843
VO
Vivek Ojha
12/21/20
Best and easiest managed hosting service
My users were facing a lot of issues with my site speed and performance and then I got to know about this company.I was scared of using a cloud hosting but they made it very easy ...Support is really 24/7/365 which matters most for me Overall great experience.
SO
Sean Oblizalo
12/18/20
RUN FOR THE HILLS!!!
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be completed. Once it was completed it was a complete disaster. Some of things I saw:- My ssl certificate never was secure with the transfer- My emails asking for customer support weren't going through to them- My website was getting constant spamming comments after moving over to their hosting- My website crashed for 3+ hours on back to back days- slow service because no one ...
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RB
Rafael Barreto
12/18/20
Hamza and Ovais gave a magnificent…
Hamza and Ovais gave a magnificent service. Quick and thoughtful. I am really very satisfied and surprised with such an incredible service. Haha
CG
Carlo Giulio Vaiarello
12/16/20
Owais Javed is the best
Owais Javed is the best! Thank you so much for your help.I have been really happy with Cloudways and their support. Fast, cheap, and flexible. Great customer support. Great experience all around.
A
A.
12/15/20
Cloudways is a most epic hosting…
Cloudways is a most epic hosting service. I love how the servers are scalable, how multiple sites can be placed on one server, how the pricing is pay-as-you-go, how tidy the backend is, how everything automates with one-clicks, how easy it is to setup and access WordPress platforms, how WooCommerce can be optimized at setup, how one can place funds in their account, so that they don't have to worry about monthly billing from their bank, how there is free wildcard SSL, and most epic service. ...
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ZZ
Zulaikha Zubir
12/15/20
I HAVE NEVER ENCOUNTER GREAT CUSTOMER…
I HAVE NEVER ENCOUNTER GREAT CUSTOMER SERVICE LIKE THIS! YOU GUYS ARE JUST THEEEEE BEST!!!
C
Chris
12/15/20
Pay us more money and your service will be ok...!
Constantly telling us that we need to upgrade or buy expensive solutions with their partner "Securi".Constant DDOS attacks slowing the server down that sometimes magically go away during the support process.I would avoid like the plague!
PO
Putti Orungrochkul
12/15/20
VERY VERY VERY PROMPT RESPONSE
This is a feedback of my experience with live support (with Ovais Hussain) VERY VERY VERY PROMPT RESPONSE! No robo chatbots. Solves the problem within one minute. Very friendly. You are the best!
MM
Muntasir Mahmud Aumio
12/14/20
The fastest server I have found in my…
The fastest server I have found in my experience as a Developer.
PH
Phil Han
12/12/20
Ovais is 5 STARS
Ovais was most kind and helpful in helping us with our payment issue. His empathy is greatly appreciated. An exemplary representative of Cloudways. 5 stars!!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].