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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1431-1440 out of 1843

BK

Becky Kempton

01/02/21

5 out of 5

Extra Mile Support!!

I had several HUGE issues and Owais Javed really went the extra mile and fixed everything! I was ready to give up and he helped me calm down and patiently work through the process.Thank you sooo much!!

K

Klant

12/31/20

5 out of 5

Amazing value for your buck

Wow, Cloudways is absolutely amazing. The only regret I have now is that I didn't migrate my sites before. Top-notch support, user-friendly platform, and above all, really fast-loading websites. Quality-price wise a real steal...

MH

Mark Hasch

12/30/20

5 out of 5

Cloudways is by far the best hosting…

Cloudways is by far the best hosting service.

CT

Christian Tapic

12/29/20

5 out of 5

Khawaja Hafeez quickly solved my problem with my WordPress application and server

awesome support provided by Khawaja Hafeez! He helped me solve my server issue quickly.

MB

Mamadou Barry IV

12/29/20

5 out of 5

Thank you Cloudways for fantastic hosting service and managed web migrations

After my 3 websites went down and the pages were messed up several times, I decide to migrate them from Bluehost to Cloudways for hosting services. I used to spend several days to restore these websites over and over. The engineers at Cloudways were terrific in managing the migration of my websites. Now, my 3 websites load fast and stay on. This is precisely what I was looking for. Cloudways has a wonderful team. They show you the process and how to submit the web files and database. They ...

Read more

RU

R. Uss

12/29/20

5 out of 5

Hoorah for Hamza!

In my experience, Cloudways' customer support agents have been nothing less than outstanding. They all seem to be highly competent, efficient, and most helpful. I've engaged in Cloudways live chat platform on numerous occasions; I have yet to be disappointed with the service I have received from any of them.There are some agents, however, who have provided me with service that I have found to be extraordinary, reaching quality levels far beyond my expectation. One such fellow is Hamza ...

Read more

T

Timothy

12/23/20

5 out of 5

Good hosting

Good hosting, using it for my dropshipping store. Works well!

DE

Davor Egyed

12/23/20

5 out of 5

From 5-7sec to 800MS JUST FROM MIGRATING to Cloudways!

First of all, we are a web developement agency and had troubles in the past with slow hosting companies our clients wanted to use. So we decided to try out Cloudways as we have heard from great reviews about the company.Cloudways took the page speed of one of my clients resource-heavy webshop with elementor, woocommerce and crocoblock from 5-7 seconds to 800ms JUST by migrating to their platform! Setup and Migration was super easy and free, while support's help was fast, reliable and nice ( ...

Read more

KS

Karan Singh

12/23/20

1 out of 5

Its just a trick on 24x7 human service.

Its just a trick on 24x7 human service.I have requested simple laravel php project. It took 2 days which is completely fine. They are supposed to inform me before pre-migration which was never done. And I got email that migration done. I see data is missing because they dint follow guidelines , user cant able to login. Their human support is nothing , they cant do anything. they will just say create ticket for any technical stuff.

BC

Brian Cheboi

12/22/20

5 out of 5

The Best I've Used So Far

Really awesome managed hosting service. Easy setup and amazing guide to set things up. 10/10 would recommend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].