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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1421-1430 out of 1843

M

MarcD

01/15/21

5 out of 5

Awesome services

Awesome services, low prices, great and fast customer service.

DS

Dan Sabatier

01/15/21

5 out of 5

Khawaja Hafeez has just saved my bacon

Khawaja Hafeez has just saved my bacon! :) Thank you so much for sorting my problem and for generally providing great customer service (Cloudways in general) So happy!

MS

Mohammad Sani Suprayogi

01/14/21

5 out of 5

Ovais Hussain is very fast and…

Ovais Hussain is very fast and responsive in helping my problems. Everything was fine in just 5 minutes

A

Atif

01/14/21

5 out of 5

Khawaja Hafeez is a very talented and…

Khawaja Hafeez is a very talented and quick problem solver. I really appreciate his support. Best wishes to him and the team. Thumbs up.

R

ryansocratic

01/12/21

5 out of 5

Wish I Would Have Found Sooner

I only pay for what I use, I get great speeds at all times, I have not had any downtime issues, and the support has been extremely responsive when I've needed them. I am thoroughly impressed so far and hope to stay with Cloudways indefinitely.

AS

Ashish Singh

01/12/21

5 out of 5

Best Hosting Provider

The blazing-fast speed at low cost & peace of mind. Excellent platform for website hosting and 5-star support.

D

Dean

01/11/21

1 out of 5

Operating from PAKISTAN - Your DATA not SAFE

They request copies of your ID / Passport / Driving license, personal details, even including Facebook accounts, to open a hosting account!!! Absurd and abusive ! DO NOT RISK and become a victim of identity theft, and donate your ID / Passport details, to a company that admits transferring your DATA to countries not considered SAFE for Data Protection, such as Pakistan.CLOUDWAYS operates from Pakistan. The company is registered in Malta, with a virtual office used by many other companies. ...

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L

Lidija

01/08/21

5 out of 5

The best 24/7 live help ever

The best 24/7 live help ever - I mean in every industry. Also performance is top notch. And we are working for premium car manufacturer.

S

Scott

01/08/21

5 out of 5

A clean and simple system to manage all…

A clean and simple system to manage all of your hosting needs in one place, that's how I would describe CloudWays. It genuinely saves me hours on a daily basis. Highly recommended.

G

GoWebben

01/04/21

5 out of 5

Amazing support as always!

Amazing support as always!This particular support staff was Ovais Hussain :)Thanks

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].