9.8
SpotScore
Cloudways Reviews in September 2026: User Ratings, Pros & Cons
Effortless cloud hosting, simplified.
Add to compare
Cloudways Reviews & Ratings
Are you using Cloudways?
Spotsaas Editor’s POV
Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
Filter results
Sort by :
Showing 1411-1420 out of 1843
WT
WISHING TIPS
09/29/21
Sandhiya is great to help.
Sandhiya is great to help.
HW
Hindustan Weighing Scales HSCo
09/28/21
It has been an extremely pleasant…
It has been an extremely pleasant experience solving a website error with Mr. Usama Zafar from CloudwaysThanks a ton, Cloudways for your Excellent Technical support.
RB
Ryan Blundell
09/27/21
Cloudways is such an awesome company if…
Cloudways is such an awesome company if you want don't want the hassle of building your server or want support when things go wrong. I have been with them since 2017 and have 6 servers with them. Support response times are great - at times their chat support team can be a little bit junior in their knowledge which can be frustrating at times when at times I feel a bit more knowledgeable about the the server problem - however at other times they can be fantastic. Still overall I give them 5 ...
Read more
OH
Ole Heegaard
09/26/21
Awsome…
I had self-inflicted bugs and they were fixed within minutes. Additionally, Jahanzaib made a desired change for me. Perfect support
J
Jamison
09/25/21
Had an issue with New Relic and Ehrar…
Had an issue with New Relic and Ehrar was able to solve my issue quickly! :)
M
Matt
09/23/21
Absolutely love this company
Absolutely love this company. Changed from Bluehost (which gave me all kinds of issues) and haven't had a single issue since changing to Cloudways. Their support is always helpful and quick to respond as well anytime which is a nice perk. Best host I've ever used.
GW
Greatives Web
09/23/21
Great services and amazing support!
Great services and amazing support!
J
John
01/19/21
Cloudways has set the bar for hosting.
Cloudways has set the bar for hosting. I have a web development company and have used most of the other hosting providers over the last 13 years and Cloudways sets the new standard. It's unquestionably the fastest hosting I've ever used, and the options to add email and other services - all at a very reasonable rate, really set their system apart. The scalability is fantastic, so as a SAAS we built requires more resources, we can accomodate with a simple click. I highly recommend Cloudways
A
Awara
01/16/21
Service is too good and the chat…
Service is too good and the chat support is amazingOvais Hussain Is A Good Man
RC
Ricky Clark
01/15/21
Rameez Yar Khan and Cloudways are the best!
I had an issue with my ecommerce site after I had migrated to a new server. I could not resolve it even after a few days. However, Cloudways Cloud Engineer, Rameez Yar Khan was extremely knowledgeable and went beyond what was required to fix my issue. Thanks Rameez! Excellent Cloudways support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].