Cloudways Reviews in June 2026: User Ratings, Pros & Cons

"Great performance for the price, and plenty of control"

What do you like best about Cloudways? The performance:cost ratio is far better than any managed hosting that I have used, you have some control over the server without the responsibility of keeping it updated and running, and it is just as easy to move CMS sites around and do routine maintenance as a managed host, if not easier.

Prevented head scratching and swearing

Had an issue with our server which took our production sites offline late on a Friday night, Muhammad answered o the chat very quickly, managed to get it restarted within minutes and offered assistance on how to prevent it happening again. Thanks for preventing a late Friday night of head scratching and swearing!

Cloudways A Superior Platform

Superior platform, absolutely the leader in service and support. Cloudways Vultr is the must have machine in your computer toolbox. Cloudways offers and delivers outstanding uptime, computing power, and affordability all on-point, on-target. Yes, I'm extremely satisfied and look forward to a long business relationship.

The support is always fast

The support is always fast, they put you straight through to someone who knows whats going on and we've had no issues at all with downtime - which we did with siteground.

# AMAZING! Their service is real human and not AI (like most other companies)

No letters - love the service because their are humans and understand customer service! Thank you for reading best regards Adam (2+ year customer @cloudways)

1 Year in Cloudways Review

I have been using Cloudways for just under a year now. As a Web Developer the experience has been nothing but phenomenal! I have used GoDaddy, Bluehost, and many other in the past. The price to performance ratio is unbelievable. Now the best part: Support Their support team is amazing, they respond within minutes no matter what time of day/night you reach out. The entire team is extremely knowledgable and I have never had a question go unanswered. In fact I have even been fortunate to ...

Excellent Service

Satisfying performance and customer service. Really friendly and helpfull people.

"The fastest hosting provider I have ever tested. Simple to use, fairly priced, and hyper fast."

What do you like best about Cloudways? Super hyper ultra speedy fast. If you test the website on GTMetrix, TTB is below 50ms. That is 0.05 seconds! And with regular hosting I used, that number was somewhere between 0.8s to over 5s...

"An amazing hosting provider with an even better price!"

What do you like best about Cloudways? The performance and features are outstanding for the price, especially compared to a traditional hosting provider. What do you dislike about Cloudways?

A Remarkable Onboarding Process

It was one of the most seamless onboarding process I've encountered. In my opinion, Ovais Hussain redefined the "hand-holding" part of it. There were some bumps along the way, but he made sure everything was successfully put in place, managed and completed. It was not only a painless, but exceedingly a pleasurable experience - from the beginning until the end.