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Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

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4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1341-1350 out of 1843

AU

Anonymous User

12/17/21

5 out of 5

"What a mistake being scared to migrate!"

What do you like best about Cloudways? I was scared to migrate after four years with another provider, thinking that Cloudways is a bit more technical and I would have a hard time. What a mistake! As soon I started using Cloudways I realised I was paying more for less, well... everything. The migration was smooth with their in-house plugin. The user interface looked intimidating at first, but I loved it after getting used to it with the first migration. The trial period is also helpful, so ...

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GE

Gábor Endre

12/17/21

5 out of 5

This is the very best service I've ever…

This is the very best service I've ever used for hosting WordPress. Incredibly fast. Amazing, thank you.

DA

Dmitrii Anikin

12/16/21

5 out of 5

Very helpful with migrating site

Bushra / the support team was very helpful with migrating my site from another hosting provider.

AL

Aeryn L

12/15/21

5 out of 5

"The Best of Both Worlds"

What do you like best about Cloudways? I love how easy it is to create a server on your choice of host (for me, the choice was Digital Ocean) and deploy an application with a few clicks. It's effortless if you're simply attempting to run WordPress sites and has three options to choose from (clean WordPress - without optimization, optimized WordPress, or optimized Multi-site WordPress). Cloudways also provides simple backup options, which makes it easy to make changes to your applications ...

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DM

Didier M

12/15/21

5 out of 5

"Blazingly fast, great support, and surprisingly easy to use Cloud Hosting"

What do you like best about Cloudways? Cloudways make cloud hosting extremely easy. What do you dislike about Cloudways?

P

panagiotis

12/14/21

5 out of 5

They deserve congratulations

Without having technical knowledge ι have managed to maintain my page. in whatever problem occurred in seconds someone from the company appears and helps me find a solution. The service is amazing.

RG

Ritwik_ Ghosh

12/12/21

5 out of 5

It has amezing support team which wi…

It has amezing support team which wi help in almost everything....they are amazing....i loved their services. Its too good

RR

Rachel R

12/10/21

5 out of 5

"Easy and scalable hosting"

What do you like best about Cloudways? Easy to scale hosting and ability to host multiple services and addons under the one account What do you dislike about Cloudways?

LT

Leo Tervoli

12/09/21

5 out of 5

They are an amazing team...

I really can't find a bad thing for cloudways. They are an amazing team. I'm very happy also with their quality products. I have almost 2 years here, and until now I recommend all my clients to be part of cloudways.

OB

Ofir Business

12/04/21

5 out of 5

Thank you to Abdul Wajid

Thank you to Abdul Wajid! he helps us solve our problem. High-level service. Five stars.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].