9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1321-1330 out of 1843
JA
Junaid A
01/10/22
"100% Satisfied with Cloudways. Using it for all my clients."
What do you like best about Cloudways? For me speed was the most important factor. The amazing customer service combined with the speed works wonders! What do you dislike about Cloudways?
MS
Muhammad S
01/07/22
"Cloudways offers a good user experience in addition to these reasonable prices"
What do you like best about Cloudways? Price and ease of Cloudways use ......... What do you dislike about Cloudways?
KS
Konstantinos Syntilas
01/07/22
So far so good. Fast and Safe for now
Moved here from another hosting company which I had terrible experience the last 2 years. Everything seems good. Support is actually insane. They respond immediatelly and the most akward is that they give solutions. I used to have live chat and get no answers at all. I currently use Vultr which seems amazingly fast and reliable. Hope this lasts.
JS
John Sebastián G
01/06/22
"Excelente experienia"
What do you like best about Cloudways? The price AND support, AND hace a bot that send you messages if somethink ir working bad What do you dislike about Cloudways?
ZW
Zee Web
01/06/22
Good experience so far
I am relatively new to Cloudways so cannot give an extensive review but so far my experience has been good.
L
larsanoordin
01/05/22
Good Good Good Good
Good Good Good Good
MF
Md Firan Mondal
01/05/22
Most Efficient & Helpful Person Junaid
Junaid is really very efficient & highly knowledgeable team member, he helped me a lot....it was really a critical problem for me as my site was hacked but he totally solved the problem....and make my all efforts saved... Kudos to Junaid
DS
Duane S
01/04/22
"Cloudways is FAST and the support is FANTASTIC!"
What do you like best about Cloudways? Two things: 1. The speed of the Cloudways platform is FAST. From the moment we migrated to Cloudways our site load time improved by 80 - 120% each time we tested it. But, a super fast host by itself isn't good enough because there will always be need for support. The Cloudways support is FANTASTIC. Though my needs for support have been primarily routine (all related to setup, migration, etc.) their support has always been there and been excellent and ...
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LJ
Larin jabir
01/04/22
Good Good Good Good
Date of experience: January 05, 2022
DS
David Sia
01/01/22
Awesome Support from Cloudways
My website went down after upgrading the plugin and tried to restore it from a backup the issue persists. I use live chat and connect with engineering (Saad). He very helpful explains to me the error and help fix the website until live. Thank you, Saad and Cloudways.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].