9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1311-1320 out of 1843
C
customer
01/25/22
Super helpful and quickly fixed my issue
Date of experience: January 26, 2022
TA
Tyson Adams
01/24/22
Ovais was super patient with me
Ovais was super patient with me, and answered every question I had by the end of the 5 minute conversation :) You guys are the best!!
DB
David Buchanan
01/24/22
Very fast and specific help was…
Very fast and specific help was provided.
AA
Abanob Akram
01/23/22
Great support
Great support, thanks to Minhai :)
BE
Brandon Ernst
01/21/22
BEST customer service of ANY hosting, powerful, very reasonable pricing
BEST customer service of ANY hosting company. I've worked deeply with 10-15 different hosts over the years - Cloudways blows them all out of the water. Fantastically powerful hosting. Reasonable pricing.
JB
Jens Bredberg
01/19/22
Still happy with Cloudways after three years
Overall been very happy with Cloudways. Every time there is a problem I get help from support relatively quickly. Shoutout to Ovais that helped me with my latest problem.
MS
Mustafa Saleh
01/18/22
The support was excellent and this…
The support was excellent and this increases your credibility as it helped M.Shah understand how they’re doing Thank you Claudways
PD
Patrice Dionne
01/16/22
I'm a small business owner that was…
I'm a small business owner that was hosting my website on GoDaddy and was getting a slow response for my 4 websites. Wow-what a big difference with cloudway. Not only did I increase my speed for my websites but got very good support from the customer service. Was not sure how everything work at the biggening so they where very helpful to me.
MT
moeed talal
01/12/22
Great Hosting
I was very impressed with the level of service and support. Well-built hosting, provided by a dedicated team. The user interface was easy to navigate and technical support was quick to respond and helpful.
SA
Sourav Ash
01/10/22
Very good experience with Cloudways
Date of experience: January 11, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].