Cloudways Reviews in September 2026: User Ratings, Pros & Cons

Great 24/7 support,user-friendly admin panel

Great 24/7 support for server level issues,admin panel is really good and easy to navigate through,helpful resources(how-to guides for everything).Never seen a more user-friendly admin panel.

Excellent Services!!!

Have been using cloudways for almost 3 years. The overall experience is great. Support is fast and prompt, servers are always at their best state and cloudways control panel makes everything very easy. Highly recommended. I would also like to thank Arsalan for being there every time I need something.

"Cloudways has the best dashboard and support we've encountered bar-none in a cloud hosting provider."

What do you like best about Cloudways? The support provided through the Cloudways Agency partner program is remarkable. The consulting sessions with Brent Wever have been game-changing. We've never received this level of support from a competing web host.

Excellent performance

Excellent performance. Good for speed and secured website ..if you want for an good e-commerce website go for nvme SSD droplets

"Excellent Service"

What do you like best about Cloudways? - Excellent, responsive services via live chat. Knowledgeable technicians ready to resolve problems. - Multiple cloud server services with price ranges to accommodate budgets.

I highly recommend

Very empathic, fast and professional support service. I highly recommend.

Amazing Everytime

What can I say? Cloudways blow my mind off always and a few moments ago, one of their engineers by the name, Jahanzaib, did an amazing job tending to my issues. 5-Star all the way

Never been more happier with a hosting company

I am really grateful to Jalal,the support agent who helped me out today. I was really panicking because of something that had gone wrong with a backup. Not only did he reassure me but he also skilfully and quickly resolved the issue which saved me a lot of time.

"Superb hosting. Lightyears ahead of GoDaddy"

What do you like best about Cloudways? Easy to adjust server settings and making new applications takes minutes, not hours or days. I was able to migrate my website and then all my administrative applications too complete with databases and backups.

"Where have you been all my life?"

What do you like best about Cloudways? I'm not even sure how I found out about Cloudways, but I'm glad I did. Prior to using them my hosting life was a mess...I had hosting in two different places...my SSL certificates were in a third place. There were always problems with my sites going down and I was paying 4x what I'm paying with Cloudways. Their customers service is always available when I've needed them. They have great tutorials.