9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1301-1310 out of 1843
MJ
Michael Job
02/02/22
Great 24/7 support,user-friendly admin panel
Great 24/7 support for server level issues,admin panel is really good and easy to navigate through,helpful resources(how-to guides for everything).Never seen a more user-friendly admin panel.
KM
Kon Matthew
02/01/22
Excellent Services!!!
Have been using cloudways for almost 3 years. The overall experience is great. Support is fast and prompt, servers are always at their best state and cloudways control panel makes everything very easy. Highly recommended. I would also like to thank Arsalan for being there every time I need something.
AM
Aron M
01/31/22
"Cloudways has the best dashboard and support we've encountered bar-none in a cloud hosting provider."
What do you like best about Cloudways? The support provided through the Cloudways Agency partner program is remarkable. The consulting sessions with Brent Wever have been game-changing. We've never received this level of support from a competing web host.
LG
Lap Gadgets
01/31/22
Excellent performance
Excellent performance. Good for speed and secured website ..if you want for an good e-commerce website go for nvme SSD droplets
AU
Anonymous User
01/31/22
"Excellent Service"
What do you like best about Cloudways? - Excellent, responsive services via live chat. Knowledgeable technicians ready to resolve problems. - Multiple cloud server services with price ranges to accommodate budgets.
RU
Radu Ursacescu
01/29/22
I highly recommend
Very empathic, fast and professional support service. I highly recommend.
S
Sean
01/29/22
Amazing Everytime
What can I say? Cloudways blow my mind off always and a few moments ago, one of their engineers by the name, Jahanzaib, did an amazing job tending to my issues. 5-Star all the way
K
Klant
01/28/22
Never been more happier with a hosting company
I am really grateful to Jalal,the support agent who helped me out today. I was really panicking because of something that had gone wrong with a backup. Not only did he reassure me but he also skilfully and quickly resolved the issue which saved me a lot of time.
AU
Anonymous User
01/26/22
"Superb hosting. Lightyears ahead of GoDaddy"
What do you like best about Cloudways? Easy to adjust server settings and making new applications takes minutes, not hours or days. I was able to migrate my website and then all my administrative applications too complete with databases and backups.
LQ
Leo Q
01/25/22
"Where have you been all my life?"
What do you like best about Cloudways? I'm not even sure how I found out about Cloudways, but I'm glad I did. Prior to using them my hosting life was a mess...I had hosting in two different places...my SSL certificates were in a third place. There were always problems with my sites going down and I was paying 4x what I'm paying with Cloudways. Their customers service is always available when I've needed them. They have great tutorials.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].