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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1281-1290 out of 1843

OA

Osama Amin

02/24/22

5 out of 5

Great & Professional Service

Cloudways team provides great & professional service for any online business, totally recommended. Thanks for the billing and support team ♥

R

Raul

02/20/22

5 out of 5

Great services for anyone who is non-technical or don’t have time

They offer a good services, a bit expensive, but it saves you from the hassle of having to do deal directly with linode / digitalocean etc. if you are not a technical person or you simply don't have time for that. The administration panel is simple and intuitive. The only thing that annoyed me, was the verification process, after sign up.

CP

Chamikorn Phiwla-oung

02/18/22

5 out of 5

Quickly respond with empathy to customer.

I love the way that Cloudways take care us. Quickly response, but read about our problem before ask. My issues today have many participant. Ovais (Karachi, Pakistan) have to waiting for me to check that mail, click that activate link, transfer that server, blah blah blah but he still calm and try to explain. I hope Cloudways will take care your service hero for good.

كج

كويك جايد

02/17/22

5 out of 5

They are very helpful ☺️

They are very helpful ☺️ I used cloudways servers for two years and still recommend it to my customers. Great assistant, support, and quality.

AM

Alex M

02/15/22

5 out of 5

"Game changer for my site"

What do you like best about Cloudways? My old cloud colocated hosting became unbearably slow, and regular contact with support couldn't solve it. The solution to upgrade with the same host was too expensive. I did some research and Cloudways offered more powerful servers for half the price of my old hosting. With a free trial. No credit card info asked. I did try, and my sites were flying instead of throwing 500 errors all the time. I moved everything even before the trial period was up. ...

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AC

Alice Chang

02/14/22

5 out of 5

Great member in your team: Muzzammil

I sent a lot of mail to cloudways. And still can't help me.Then Muzzammil help me fix my problem. He should got promote. Amazing work with kind and patient, thank you so much!!

BS

Bruno Silva

02/12/22

5 out of 5

Cloudways have the best employes in the…

Cloudways have the best employes in the world. Thank you very much for all support. M.Shah is awesome. He help me a lot.

JV

Joshua Virkler

02/10/22

5 out of 5

Truly impressive host

The level of performance and flexibility is matched only by the excellent value. We have used many hosts, and Cloudways seems to be the best!

MS

MD SUMON R

02/10/22

5 out of 5

"Best Felixable Cloud Space provider"

What do you like best about Cloudways? I Loved their pay-as-you-go plan. That is why it's not charging me a lot of. What do you dislike about Cloudways?

CP

Choon Peng Ang

02/10/22

5 out of 5

Why i choose cloudways

This is my first time doing blogging and someone recommended Bluehost to me as it's cheaper and got free domain name. Yes, if you compare pricing and Cloudways will be on the expensive side. But in the long run, Cloudways give you more choices/control to suit your needs and customer service are very responsive.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].