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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1261-1270 out of 1843

CP

Craig Patterson

03/25/22

5 out of 5

Resolved issue in one session

Resolved issue in one session, across a couple of departments. Very satisfied.

JK

Jason K

03/21/22

5 out of 5

"Best hosting company"

What do you like best about Cloudways? I've been using Cloudways since early on and they have been consistently great throughout. Highlights are their fantastic control panel and choice of Cloud sever.

AH

Andrew H

03/21/22

5 out of 5

"Best managed hosting"

What do you like best about Cloudways? Multiple locations and managed hosting providers like cloudways are hard to find. I can deploy a server in minutes in multiple locations such as the UK or Canada.

JS

Jyll S

03/21/22

5 out of 5

"Ease of Use and Peace of Mind"

What do you like best about Cloudways? Their server stack is highly optimized and tuned for WordPress. I recently moved a large client to their platform (Digital Ocean backend) and the migration was flawless! The site's loading time was greatly improved and my client is very happy as they are soon courting investors. The recent addition of Bot Protection is another standout feature. I have a total of 14 clients on the platform and am in the process of migrating more.

GD

Gil David

03/21/22

5 out of 5

Just Amazing !

As a developer I love to use cloudways because I have 24 hours support and the server performance speed are amazing ! + I have many tools and options to debug the server if needed

KM

Kresimir Mikacic

03/19/22

5 out of 5

Good job!!

We had tax issue but did resolve that problem. Thank You!!

MC

My Croatia

03/17/22

5 out of 5

Call support, exellent help

Thank You for call support

ZW

Zain W

03/15/22

5 out of 5

"The most AMAZING HOSTING SERVICE - Cloudways"

What do you like best about Cloudways? I have multiple websites with a range of providers. If you want FAST, RELIABLE with the BEST SERVICE KNOWN TO MAN, then definitely Cloudways is it. I've never had a complaint.. EVER!!! The service !! WOW!!!!!!

SS

Spencer Steliga

03/14/22

5 out of 5

Phil provided the best customer…

Phil provided the best customer experience I could have asked for. Knowledgable, relatable, made the process far less daunting, highly recommend

TR

Thomas R

03/09/22

5 out of 5

"Strong, simple and inexpensive"

What do you like best about Cloudways? It's a great service who like their own server but don't like getting involved with server "stuff". What do you dislike about Cloudways?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].