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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1251-1260 out of 1843

PN

Pranshu N

04/11/22

5 out of 5

"Seamless migration and instant site speed boost"

What do you like best about Cloudways? Their support is amazing. They were quick to offer solutions to all my problems and were available at all times. What do you dislike about Cloudways?

D

Dan

04/10/22

5 out of 5

Amir was AMAZING

Amir was AMAZING! I was very shaky about making changes to my GoDaddy DNS records to set up my Rackspace account on Cloudwys. He walked me through it every step of the way with great patience and was extremely respectful. It was like one of these movies where they have to tell a passenger how to land the plane. 🤣 Such a great guy. I wish I could Venmo him a tip!

B

Benjamin

04/09/22

5 out of 5

The best webhosting & customer support

Sharon Spiteri is really going the extra mile with customer support! Changing to cloudways hosting was by far the best decision i've made. Trustworthy, fair pricing, excellent customer support and really easy to use. Absolutely recommended!

HL

Heinrich Liesner

04/08/22

5 out of 5

I recommend this company

I recommend this company. Apart from the ease of installing a server and then install your WP site, the support is excellent.

MJ

Mansoor Jadoon

04/06/22

5 out of 5

One of the best hosting providers out…

One of the best hosting providers out there. Awesome service, great value for money and super friendly tech support! Keep up the good work! 🙌

JD

John Dabbs

04/02/22

5 out of 5

Battle of Issue SOLVED!!

I was battling a caching issue for SO long. The agent was extreme patience and helped me through every step. This is why I use Cloudways. The support is always there when needed and they never fail with their support!

M

Mark

04/01/22

5 out of 5

I needed help with the new cloudflare…

I needed help with the new cloudflare cdn dns settings and a help adding a team member to cloudways account and both of the support team members did a great job helping me.

CA

Chris A

03/31/22

5 out of 5

"Simple. Affordable. Powerful. Fast. Impressive."

What do you like best about Cloudways? I love that Cloudways has made cloud hosting available to non-technical IT people like myself. Cloudways' simple and intuitive user interface makes cloud hosting easy to understand and setup. Their step-by-step hints, plus their extensive knowledge base, made setup super easy. The user interface is intuitive, clean, and well organized.

SB

Sachin Baheti

03/29/22

5 out of 5

Cloudways is the best Woocommerce…

Cloudways is the best Woocommerce hosting service one can opt for. If you're looking to host your Woocommerce website, go for Cloudways. 1. Its blazing fast. (I have tested 5 different services, all rated top class, but Cloudways has been the best of them all) 2. If your website is running slow with Cloudways, it's probably not a server issue, it's a theme issue. (I have tested top Woocommerce themes. Everything from Flatsome, Shoptimizer, Astra etc) 3. To top it all, their support is just ...

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AU

Anonymous User

03/28/22

5 out of 5

"Very happy with Cloudways"

What do you like best about Cloudways? My web developer recommended that I switch to Cloudways as it is great to grow a membership site. So far I have had a good experience in all respects.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].