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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1211-1220 out of 1843

S

Steve

06/09/22

5 out of 5

Just an amazing solution provider with…

Just an amazing solution provider with great service. Highly recommend

ML

Micronsoft Lanka

06/09/22

5 out of 5

Best Hosting Service Company

Best hosting service company. Highly Recommended.

PM

Peter M

06/07/22

5 out of 5

Very happy!

Very happy with value for money, performance and customer support. We’ve been hosting for 3 months with Cloudways and are very happy we switched.

JT

Joey Trimyer

06/06/22

5 out of 5

VIP Treatment Even for Smaller Customers

The Cloudways team always answers my questions quickly and accurately. Even though our site isn't the biggest I always feel like we're treated like a first class customer. I've hosted bigger projects on other platforms and have never gotten anything but an automated "thanks for your $$$" email from them. Cloudways provides us with an account manager who actually seems to care about our success.

AU

Anonymous User

06/06/22

5 out of 5

"Cloudways Managed Website Hosting"

What do you like best about Cloudways? We moved from a standard VPS hosting platform where we had to manage all the server stack elements ourselves to Cloudways where we just add servers from our chosen provider, deploy apps and get on with the rest of our day. Cloudways has a feature-rich platform and an excellent responsive support team.

RD

Rob Dyson

06/05/22

5 out of 5

Very responsive and knowledgable support staff

Support staff is always quick to respond and very knowledgable. Definitely the best hosting provider I've worked with.

T

Tawfeek

06/05/22

5 out of 5

I've using Cloudways for a month until…

I've using Cloudways for a month until now. I haven't had any problem yet. At first, I haven't had authorize my Billing Information with my MasterCard, and there was a problem that it wasn't acceptable. At that time my trial period ended and my server stopped. But I thank the support team for their support in resolving the payment method issue. In addition, I was helped with restoring my site backup as if nothing had happened. As a beginning for me, I highly recommend Cloudways, because of ...

Read more

DF

Donovan F

06/03/22

5 out of 5

"Cloudways are great, Fast hosting and reliable support."

What do you like best about Cloudways? Support time as well as the functionality of scaling servers What do you dislike about Cloudways?

AS

AstraVerde Support

06/02/22

5 out of 5

Great service!

Date of experience: June 03, 2022

CH

Calvin H

06/01/22

5 out of 5

"Cloudways is reliable and much faster than godaddy or dreamhost"

What do you like best about Cloudways? The speed is why I moved to Cloudways, and I was sick of hacked sites. I also like that I can create different "servers" around the world since I deal with clients in various countries.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].