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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1191-1200 out of 1843

W|

Walter | Kreetiv Studio

06/24/22

5 out of 5

Gamechanger!!

Gamechanger!!! Ever since I've migrated from various VPS/shared hosting companies to cloudways, it has completely elevated my ability to service my clients. Their customer support staff are extremely knowledgeable and the platform offer all the flexibility and scalability I need to run my business.

M

Matt

06/23/22

5 out of 5

Excellent support (as always) from Cloudways…

Excellent support (as always) from Cloudways via the live chat. Very knowledgeable, friendly and helpfully support team! Would highly recommend them. Hosting options are excellent and fast, and the interface for managing them is easy and intuitive.

SK

Suraj Katwal

06/22/22

5 out of 5

Fast and Reliable Hosting with Incredible Support

I've been using Cloudways for a few years now and I'm really happy with the service. The support is excellent and the servers are always fast and reliable. Currently, I am using Digital Ocean Plan in Cloudways and I can confirm it is very good. Also, additional the backup with my hosting is awesome too. I would definitely recommend Cloudways to anyone looking for a great hosting provider.

DS

Divyansh Saxena

06/20/22

5 out of 5

this is just to let know guys your team…

this is just to let know guys your team mate amir save my thousands of dollar coz my money site is down and this guys help me a lot in fixing that issue

D

Dzul

06/20/22

5 out of 5

Thanks to ovais who help me solve my…

Thanks to ovais who help me solve my problem. Im satisfied with your assistance

AU

Anonymous User

06/20/22

5 out of 5

"Cloudways is a great and easy-to-use hosting service. They make WordPress easy."

What do you like best about Cloudways? How quick and easy one can deploy a web application on Cloudways. What do you dislike about Cloudways?

KL

Kevin Lima

06/19/22

5 out of 5

Malware and Security

Some malware was re-infecting one of my websites, Muhammad helped me cleaning and changing some permission files. After that the malware stopped to come back and the website stayed safe.

JH

Jonathan Hughes

06/17/22

5 out of 5

Keep up the good service, Mr. Ovais Hussain

I had a coupon code that I wished to apply to my recently upgraded Cloudways account, and in this regard, I initiated a chat session with the 'Billing Team' at Cloudways. To assist on this matter, I was joined by Mr. Ovais Hussain. What a gem of a person he is. He not only assisted greeted me formally, but also passionately assisted me in applying the provided coupon code to my account. Post the process, he shared the screenshot with me confirming the addition of credits to my account ...

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PG

Paula Gray-Overtoom

06/16/22

5 out of 5

Better service than more expensive hosts

I moved from a much more expensive hosting service to Cloudways and I have no regrets. Cloudways tech support is very responsive and knowledgable. Always friendly and they always try to answer whatever questions I ask, even those that might be a bit out of their scope of support. My server is always operational and the interface is very easy to use.

AU

Anonymous User

06/16/22

5 out of 5

"Excellent So Far"

What do you like best about Cloudways? Cloudways provides an easy and stable hosting service for what otherwise is a somewhat tricky process of vps hosting. They take care of alot of details that you would have to know about vps services.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].