9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1171-1180 out of 1843
SH
Suresh H
07/11/22
"Cloudways is fantastic for PHP!"
What do you like best about Cloudways? Of all the other parameters, we appreciate the following: - Time to deploy
RS
Rafael S
07/11/22
"Great service, 24 hours service resolves all problems on my server quickly. I'm very satisfied"
What do you like best about Cloudways? 24/7 support, Always friendly support, Total control over statistics and data from my server, makes me safe in having a server in the cloud, affordable price
TM
Tavo Morales
07/10/22
The support is great and straight to…
The support is great and straight to the point! You guys know what you're doing!
MA
Muhammad Arsalan
07/09/22
Cloudways help center is good
Cloudways help center is good, Muhammad Mohsin Ali (Billing Staff) Exactly know what is my situation and they give me honest time to clear my bill.
EF
Eric Ford
07/09/22
Muhammad Mohsin Ali did an amazing job…
Muhammad Mohsin Ali did an amazing job with my ticket. He understood my needs right away and helped me keep my service alive when I thought a billing issue would have it terminated. Couldn't be more happy.
A
AK
07/08/22
Awesome support!
Awesome support, shoutout to Ehrar (support engineer) for being highly knowledgable, for thoroughly investigating a not-simple issue, figuring out what is happening and causing the issue with checks and tests, and finding the working solution, all in a single live chat session. Thank you Ehrar, much appreciate it!
S
shivam
07/08/22
I have switched my hosting to cloudways…
I have switched my hosting to cloudways because of my friend recommendation, but recently i get some unnecessary charges for server, so i quickly talk to their chat support, talked about 40 mins and shared my concern, I must say they are very supportive, helped me through whole process explaining and remove the charge, Cloud Engineer(usman) - thank you for listening and solving, i will be returning customer -- Keep maintaining this quality and people like usman help to maintaing the ...
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MS
Miguel Sanabria
07/07/22
All support was perfect
Date of experience: July 08, 2022
AB
Alex B
07/07/22
I currently hosted 90+ websites on…
I currently hosted 90+ websites on Cloudways. Their performance has been excellent, and support is great, often going outside of their support scope to help out. 10/10, would recommend.
J
Jony
07/07/22
Muhammad offered me another solution…
Muhammad offered me another solution while I fix the card problem with my bank. Thanks :)
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].