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9.8

SpotScore

Cloudways - Cloud Management Platform

Cloudways Reviews in September 2026: User Ratings, Pros & Cons

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4.94

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Cloudways Reviews & Ratings

4.94

Excellent

Based on 1680 ratings & 1843 reviews

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Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terrible

(21)

Spotsaas Editor’s POV

Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1151-1160 out of 1843

MH

Mohamed Hussien

08/23/22

5 out of 5

*All support team are very fast and…

*All support team are very fast and helpful. *Clone website and move it around another server is very useful option. *Increase and decrease server spics is very useful option.

MH

Mohamed Hussien

08/23/22

5 out of 5

*All support team are very fast and…

*All support team are very fast and helpful. *Clone website and move it around another server is very useful option. *Increase and decrease server spics is very useful option.

PE

Paul Eide

08/23/22

5 out of 5

Usama was everything I hoped for

Usama Zafar was everything I could have hoped for and beyond. I was dreading setting up my new site and configuring my domain all day; so many variables and things that can be screwed up. Usama made it all manageable and confirmed every step along the way.

MH

Mohamed Hussien

08/23/22

5 out of 5

*All support team are very fast and…

*All support team are very fast and helpful. *Clone website and move it around another server is very useful option. *Increase and decrease server spics is very useful option.

PE

Paul Eide

08/23/22

5 out of 5

Usama was everything I hoped for

Usama Zafar was everything I could have hoped for and beyond. I was dreading setting up my new site and configuring my domain all day; so many variables and things that can be screwed up. Usama made it all manageable and confirmed every step along the way.

AD

Andrea Della Sala

08/21/22

5 out of 5

Muhsin was very helpful

Muhsin was very helpful, very satisfied of the service :)

AD

Andrea Della Sala

08/21/22

5 out of 5

Muhsin was very helpful

Muhsin was very helpful, very satisfied of the service :)

AD

Andrea Della Sala

08/21/22

5 out of 5

Muhsin was very helpful

Muhsin was very helpful, very satisfied of the service :)

AD

Andrea Della Sala

08/21/22

5 out of 5

Muhsin was very helpful

Muhsin was very helpful, very satisfied of the service :)

AD

Andrea Della Sala

08/21/22

5 out of 5

Muhsin was very helpful

Muhsin was very helpful, very satisfied of the service :)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].