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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1141-1150 out of 1843

MG

Michael Gralke Augusto

08/24/22

5 out of 5

The support provided by Muhammad Mohsin Ali was very satisfactory.

The support provided by Muhammad Mohsin Ali was very satisfactory, all queries answered and all issues solved.

MG

Michael Gralke Augusto

08/24/22

5 out of 5

The support provided by Muhammad Mohsin Ali was very satisfactory.

The support provided by Muhammad Mohsin Ali was very satisfactory, all queries answered and all issues solved.

SV

Sean Van Zant

08/24/22

5 out of 5

Amazing Team & The Best Hosting Provider!

My experience with the Cloudways tech support is always a 5-Star Experience! Their hosting service is an amazing value, with incredible speed and security! And I've used all the other major name hosting providers, and a few of the not so major ones, trying to find the best one. The Cloudways Engineers have been extremely patient with my many questions, way more knowledgeable than I am, very nice. And there always very helpful. And they are always quick to respond when I reach out for ...

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MM

Mike Maliepaard

08/24/22

5 out of 5

Outstanding support every time

I have been hosting with Cloudways for many years now and I have never had a poor experience. This team really knows their stuff and can quickly get you going again, every time. Timely, to the point, efficient and effective.

MM

Mike Maliepaard

08/24/22

5 out of 5

Outstanding support every time

I have been hosting with Cloudways for many years now and I have never had a poor experience. This team really knows their stuff and can quickly get you going again, every time. Timely, to the point, efficient and effective.

PE

Paul Eide

08/23/22

5 out of 5

Usama was everything I hoped for

Usama Zafar was everything I could have hoped for and beyond. I was dreading setting up my new site and configuring my domain all day; so many variables and things that can be screwed up. Usama made it all manageable and confirmed every step along the way.

MH

Mohamed Hussien

08/23/22

5 out of 5

*All support team are very fast and…

*All support team are very fast and helpful. *Clone website and move it around another server is very useful option. *Increase and decrease server spics is very useful option.

PE

Paul Eide

08/23/22

5 out of 5

Usama was everything I hoped for

Usama Zafar was everything I could have hoped for and beyond. I was dreading setting up my new site and configuring my domain all day; so many variables and things that can be screwed up. Usama made it all manageable and confirmed every step along the way.

MH

Mohamed Hussien

08/23/22

5 out of 5

*All support team are very fast and…

*All support team are very fast and helpful. *Clone website and move it around another server is very useful option. *Increase and decrease server spics is very useful option.

PE

Paul Eide

08/23/22

5 out of 5

Usama was everything I hoped for

Usama Zafar was everything I could have hoped for and beyond. I was dreading setting up my new site and configuring my domain all day; so many variables and things that can be screwed up. Usama made it all manageable and confirmed every step along the way.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].