9.8
SpotScore
Cloudways Reviews in September 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
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Spotsaas Editor’s POV
Cloudways' support team receives consistent praise in reviews, with customers noting quick issue resolution and detailed technical explanations. However, verify during your demo that support response times match your business hours—the team is based in Pakistan and may have timezone delays for US/EU users. Ask specifically about SLA guarantees for critical ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 1091-1100 out of 1843
CR
Carl Rodriguez
09/12/22
Great support
Great support - Love this service. Host all my important sites here.
AS
Amit Sananes
09/12/22
good job!!!!
Date of experience: September 13, 2022
MB
Martin Bezděk
09/11/22
I'm excited about Cloudways
I'm excited about Cloudways. Migrating to Cloudways was the best decision I made after struggling with my own VPSs for several years.
BS
Beth Seitzberg
09/11/22
The support from Cloudways is always…
The support from Cloudways is always great. Whenever I have an issue (which doesn't happen often, the platform is super easy to use and very powerful), or even just a question, they are very responsive and helpful. I always get the support I need until the issue is actually resolved, which is remarkable.
HT
Hugo Teruzzi
09/11/22
Very good and quick service
Very good and quick service. Cloud Engineer (Agent) Usman Rao was very patient and most helpful explaining things very clearly and showing me what needs to be done. Thank you!
XK
Xando Koster
09/10/22
Thanks Usama!
Have been with Cloudways for >2 years now. Recently some CPU issues. Usuma took care of it in a few minutes. Great customer service overall.
KN
Kapil N
09/09/22
"no 1 hosting provider"
What do you like best about Cloudways? cloudways provide a simple user interface for creating PHP application and managing all services on one platform What do you dislike about Cloudways?
JR
Joe Ryan
09/09/22
Salwa is great!
Date of experience: September 10, 2022
PH
Puya Hariri
09/09/22
Usman Rao is a star
Usman Rao was very efficient and got everything done fast and even took care of SSL without me asking first! Awesome service
VR
vignesh Rajendiran
09/08/22
Support was good !
I received awesome support from the cloudways and loved it.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].