NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

Add to compare

Get Pricing Details

Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1071-1080 out of 1843

UM

Urban Mnguni

09/22/22

5 out of 5

Rafia was amazing

Rafia was amazing! Patient, Attentive , understanding and wouldn't let me give up. She was with me for over 4 hours trying to resolve the issue and SHE DID! I wish I could tip her somehow

JW

Jared Wilder

09/21/22

5 out of 5

Great Support, Resolved SSL Issue

Great customer support. Had a tricky SSL issue and the agent Iqra helped walk me step-by-step through the problem. 5 star experience!

BG

Babu Ganesan

09/20/22

5 out of 5

Iqra - Cloud Engineer - Amazing Work + Patience

Iqra, I apologise for judging you before letting you know my concern. You did fantastic work. We are here for more than an hour, and you were charm. You are seriously excellent at what you do. All credit goes to your patience level. Of course your knowledge as well. Superstar! :)

DS

dxchat stores

09/20/22

5 out of 5

Tamin gave a great support patiently

I am having problem login into Staging site and Tamin has helped me to walk thru the problem and solved it. Big thanks to CW good support and great agent attitude !

DJ

Douw Jordaan

09/20/22

5 out of 5

I am an absolute Cloudways Junkie

I am an absolute Cloudways Junkie! I Love Cloudways. Their support makes Google Cloud and Amazon look like a popsicle stand. Technology is next level. I sincerely say that Cloudways is the best hosting company you can find on Earth. I've been in the industry for 22 years - seeking that forever home for my clients, and after many years of struggle and disappointment, I found Cloudways. The rest is history.

B

Butch

09/20/22

5 out of 5

Fantastic Support

My agency has been using Cloudways for many years. The service is easy to use and very reliable. The support is fantastic! I rarely need help from the support staff, but when I do, I am continually amazed at how quick and thorough they are.

JG

Jordan Gibbons

09/19/22

5 out of 5

Wouldn't Choose Another Provider

Wouldn't choose another provider. Very happy with cloudways, I have been using them for years for hosting mine and my clients' websites. Support is great and whenever I have had to use it, they have helped me very quickly and efficiently. Decent pricing for the speed benefit of a dedicated server, if you're currently using a low-cost hosting solution for a wordpress site, give cloudways a go on any of their server options and you won't look back - speed difference for back-end WP and ...

Read more

SC

Sean Corey

09/18/22

5 out of 5

We moved from WP-Engine to Cloudways 9…

We moved from WP-Engine to Cloudways 9 months ago and are thrilled with the change. Fast server and stellar customer service. I recommend Cloudways to all my clients now!

J

Joshua

09/17/22

5 out of 5

Usman Rao from Cloudways Technical…

Usman Rao from Cloudways Technical support was very helpful.

S

Sh

09/17/22

5 out of 5

Thank you Tamim

Great help! Thank you

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].