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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 971-980 out of 1369

FR

Frederico Rafael L

11/16/20

5 out of 5

"Great service in every step of the way"

What do you like best about CloudTalk? They take care of all my concerns and support me with the needed knowledge and features for providing a great customer service experience to our customers.

FR

Frederico Rafael L

11/16/20

5 out of 5

"Great service in every step of the way"

What do you like best about CloudTalk? They take care of all my concerns and support me with the needed knowledge and features for providing a great customer service experience to our customers.

C

Chris

11/16/20

5 out of 5

My review

Ease to call, the playback of the calls is impeccable, ease to launch, statistics... The inability to leave comments on a call for posterity is an issue. The overall experience has been a nice, swift and smooth experience, the transition from a different platform was easy and fast.

Z

Ziad

11/16/20

5 out of 5

Top app

We use it on daily basis, for support and sales operations. It's been great so far.

AU

Anonymous User

11/13/20

4.5 out of 5

"Easy to use"

What do you like best about CloudTalk? Easy to make outbond calls. I like tag and emotion feature, something that makes this software different What do you dislike about CloudTalk?

AM

Anja M

11/12/20

5 out of 5

"CloudTalk Easy to use"

What do you like best about CloudTalk? Their support is amazing. They take every suggestion into consideration and are adjusting the software as per our needs.

S

Smith

11/12/20

5 out of 5

Pretty good for calling campaigns

Its easy to use, affordable and pretty good for cold calling campaigns.

AU

Anonymous User

11/12/20

5 out of 5

"Excellent tool"

What do you like best about CloudTalk? The efficiency and the quality of calls. What do you dislike about CloudTalk?

AU

Anonymous User

11/12/20

5 out of 5

"Easy and flexible"

What do you like best about CloudTalk? I like the Cloudtalk app mostly, it is easy to dial the numbers and the app gives me an impression my cell phone call keypad. The color is also well-chosen. It soothes the eyes and I can easily catch the important and necessary tools at one glance

SS

Solvita Savicka

11/12/20

5 out of 5

Easy to use

Easy to use, highly recommended

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].