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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 961-970 out of 1369

AR

Alex Ramsay

11/17/20

5 out of 5

CloudTalk does the job for consistency…

CloudTalk does the job for consistency and ease. It’s a simple offering, easy to onboard and get started straight away. Easy to adapt to your requirements and scale up.

HM

Helder Miguel Gonçalves

11/17/20

5 out of 5

Cloudtalk review

Cloudtalk is an amazing app which helps our company keeping the contact with our partners and clients. They have good customer support, thank you!

DS

Dheeraj Sharma

11/16/20

5 out of 5

I like this app

I like this app. It has easy to use platform and great service.

MS

Mamed S

11/16/20

5 out of 5

"Very satisfied"

What do you like best about CloudTalk? It is easy to use. Very modern and works smoothly What do you dislike about CloudTalk?

T

Tessa

11/16/20

5 out of 5

I am really enjoying my experience with…

I am really enjoying my experience with Cloudtalk and believe they provide the best option for the price. I also like the integration with Pipedrive - works seamlessly and saves me a lot of time. I no longer have a use for an office phone which is one less thing to worry about.

T

Tessa

11/16/20

5 out of 5

I am really enjoying my experience with…

I am really enjoying my experience with Cloudtalk and believe they provide the best option for the price. I also like the integration with Pipedrive - works seamlessly and saves me a lot of time. I no longer have a use for an office phone which is one less thing to worry about.

C

Chris

11/16/20

5 out of 5

My review

Ease to call, the playback of the calls is impeccable, ease to launch, statistics... The inability to leave comments on a call for posterity is an issue. The overall experience has been a nice, swift and smooth experience, the transition from a different platform was easy and fast.

DS

Dheeraj Sharma

11/16/20

5 out of 5

I like this app

I like this app. It has easy to use platform and great service.

Z

Ziad

11/16/20

5 out of 5

Top app

We use it on daily basis, for support and sales operations. It's been great so far.

MS

Mamed S

11/16/20

5 out of 5

"Very satisfied"

What do you like best about CloudTalk? It is easy to use. Very modern and works smoothly What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].