9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 941-950 out of 1369
AW
Amy W
01/15/21
"Seamless integration, very helpful service!"
What do you like best about CloudTalk? Everyone I spoke to at Cloudtalk about setting up our account was very helpful and replied quickly What do you dislike about CloudTalk?
PJ
Patrycja Jach
01/13/21
Great product
PROS: I love that it is so easy to use. And there is a whole team always there to help you which I think is the most important thing these days. CONS: I did not find anything that would be problematic yet.
AY
Antony Yezub
01/13/21
Got banned with no reason + Poor customer service
They banned me in the service because I've got different IP addresses for my domain and for my registration. Of course, cause my webmaster is from another country! All answers from technical support were like from robots. They just copy-paste answers and didn't care about what happened at all!
PB
Patrícia Balasková
01/11/21
User-friendly interface, very easy to manage, many useful features!
PROS: Great user interface, very easy to navigate and track, definitely boost our working efficiency CONS: We didn't find anything really problematic
LA
Lucia Adamcová
01/08/21
User friendly
PROS: It is very intuitive. We had no problems with integration of CloudTalk. The whole process was very smooth and easy. Even when we had questions customer support was always ready to help. CONS: So far none.
MM
Maros Michvocik
01/05/21
User friendly and best value for the price
PROS: Amazing! Convenient and really easy to use even for the non-technically skilled people. CONS: I had some trouble with activating integrations.
ND
Nick D
12/23/20
"If complexity & bad customer service had a child, it would be named cloudtalk."
What do you like best about CloudTalk? Zoho integration, click to call feature, Autodial. What do you dislike about CloudTalk?
E
Emily
12/22/20
Give them a five star review and…
Give them a five star review and receive a gift card. That is how they do business.
M
Michael
12/09/20
Great Phone Integration for HubSpot…
Great Phone Integration for HubSpot Users Coming from a background that has had to do complicated dialer-integrations with other CRM's, I've really enjoyed the ease of use with CloudTalk. It's very 'plug and play' (as far as third-party apps go). You don't need to register numbers with Twilio, you don't need to copy pieces of an API to make the UI do what you need... you really just add it from the marketplace, and it works. PS: I haven't used this for any large marketing/sales centers, ...
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K
Kanti
11/25/20
Happy user of Cloudtalk. Great software.
Have worked in some companies in my career but from recently I start using Cloudtalk and I bet that I didn't have such an amazing experience like I'm having with Cloudtalk. So far to me, it's totally lag free when I use it in my system but would like to recommend them to have a new update of their android application version. The customer service team is amazingly responsive and go ahead and beyond for their service. I'm a happy user of Cloudtalk. Thank you!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].