9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 931-940 out of 1369
AR
Anonymous Reviewer
01/18/21
Helpful tool. Highly recommended
PROS: Crystal clear calls and a stable system, lots of great time-saving and easy to use features CONS: Everything is working well
AU
Anonymous User
01/18/21
"Fantastic follow up and support"
What do you like best about CloudTalk? The customer support is very friendly and helpful and usually very straight to the point. Features like IVR and numbers management is really easy. It also supports a lot of integration.
TS
Tomas S
01/18/21
"Good interface for equal price"
What do you like best about CloudTalk? UX of web interface is top, good usage experience. What do you dislike about CloudTalk?
AR
Anonymous Reviewer
01/18/21
Efficient software worth of money
PROS: I highly recommend CloudTalk. They offer efficient service worth of money. Currently using basic features as well as advanced call routing such as personalized greetings , automated call redirection, blacklist of blocked phone number, real-time analytics. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you.
TS
Tomas S
01/18/21
"Good interface for equal price"
What do you like best about CloudTalk? UX of web interface is top, good usage experience. What do you dislike about CloudTalk?
AR
Anonymous Reviewer
01/18/21
Efficient software worth of money
PROS: I highly recommend CloudTalk. They offer efficient service worth of money. Currently using basic features as well as advanced call routing such as personalized greetings , automated call redirection, blacklist of blocked phone number, real-time analytics. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you.
MC
Matt Cooks
01/16/21
Call Center on Steroids
PROS: This software was a clear winner when we were assessing call center software thanks to great performance/value ratio, it's very affordable and we were able to implement it within a day. That would be considered a joke few years back!
CR
Coronasneltest123 R
01/16/21
"We love it"
What do you like best about CloudTalk? We like all the possible options and routing. The system is very simple to use and customize. What do you dislike about CloudTalk?
MA
Marcus A
01/15/21
"Awesome Call Software"
What do you like best about CloudTalk? I love the ability to listen to calls and track our BDR reps on total calls made. I love how easy it is to add and delete new users and the overall integration with Hubspot was very simple and easy
AS
Alexandr S
01/15/21
"Call experience"
What do you like best about CloudTalk? Clarity on the calls, easy to connect through pipedrive and the fact theres a posibility to record call for a later review. What do you dislike about CloudTalk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].