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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 901-910 out of 1369

MD

Marco D

02/26/21

4 out of 5

"A good way to bring VOIP in Hubspot"

What do you like best about CloudTalk? Good quality - I think based on Twilio Good price

DR

Dwayne R

02/26/21

4 out of 5

"So far so good, Its simple and easy to use my only criticism is the integration with zoho."

What do you like best about CloudTalk? Simplicity and the ability to call everywhere at an affordable price What do you dislike about CloudTalk?

DD

Donavan D

02/26/21

4 out of 5

"New customer to CloudTalk"

What do you like best about CloudTalk? CloudTalk integration is done easily. The IVR system is well done as well, not too hard to configure and can be up and running within a few hours.

AU

Anonymous User

02/26/21

4 out of 5

"Powerful, flexible, easy to use."

What do you like best about CloudTalk? CloudTalk has a powerful call flow builder which is a great selling point for us. We can create complex call routing structures with ease that is much more difficult to do on competing platforms.

DJ

Daun J

02/25/21

3.5 out of 5

"Easy to Use, Great Support, Spendy"

What do you like best about CloudTalk? Cloud Talk is easy to setup. It was the best option for my startup business. Pricing was within reason and the support is great!

DJ

Daun J

02/25/21

3.5 out of 5

"Easy to Use, Great Support, Spendy"

What do you like best about CloudTalk? Cloud Talk is easy to setup. It was the best option for my startup business. Pricing was within reason and the support is great!

AR

Anonymous Reviewer

02/24/21

5 out of 5

Efficient software with great customer care.

PROS: The product is very easy to use, provide international numbers, great customer care, and many useful features. CONS: The cost of international calls is quite expensive

JK

Jan K

02/17/21

4 out of 5

"VOIP enabling multinational Sales"

What do you like best about CloudTalk? Easy to use platform with fair pricing. Many countries to use as a caller. High percentage of calls made, other solutions tend to have lower percentage of successful calls.

JK

Jan K

02/17/21

4 out of 5

"VOIP enabling multinational Sales"

What do you like best about CloudTalk? Easy to use platform with fair pricing. Many countries to use as a caller. High percentage of calls made, other solutions tend to have lower percentage of successful calls.

PŠ

Pavol Šponiar

02/15/21

5 out of 5

The bar is set very high.

PROS: CloudTalk is very usefull an intuitive especially the dashboard which is my favorite part of the product. It makes tracking our stats much easier. CONS: Nothing yet.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].