9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 881-890 out of 1369
AR
Anonymous Reviewer
05/25/21
Highly recommend this tool for your business!
PROS: Having CloudTalk was a huge step forward for our company. It totally changed the way we interact with our clients. It is handy because of the integration with other apps on the market, such as pipedrive. CONS: So far no problems with the service
JJ
Jim Jin
05/17/21
Easy to use and manage, lots of features
PROS: Very easy to use, and easy to manage and analyzing. CONS: It is quick expensive than expected.
JJ
Jim Jin
05/17/21
Easy to use and manage, lots of features
PROS & CONS What are the best aspects of this product? Very easy to use, and easy to manage and analyzing.
UC
Upset client
05/10/21
Don’t waste your time and money.
Don’t waste your time and money.Did a self setup, paid for a number - then it doesn’t ring. Chat to support who were unhelpful would not call me? Going back to aircall. Now trying to get a refund. Simple issue, the phone number doesn’t ring. The support doesn’t listen. I tried to call them and I’m a new user - because I’m not pro they won’t help? I signed up basic plan as I’m getting started.Updated:I get that, and I am happy to help you with that here. We are not able to offer phone ...
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L
LJ
05/09/21
Don’t waste your time and money.
Don’t waste your time and money. Did a self setup, paid for a number - then it doesn’t ring. Chat to support who were unhelpful would not call me? Going back to aircall. Now trying to get a refund. Simple issue, the phone number doesn’t ring. The support doesn’t listen. I tried to call them and I’m a new user - because I’m not pro they won’t help? I signed up basic plan as I’m getting started. Updated: I get that, and I am happy to help you with that here. We are not able to offer phone ...
Read more
AR
Anonymous Reviewer
05/04/21
Simply clever
PROS: Efficient tool how to save time thanks to its simplicity, good price and nice design. CONS: nothing
AU
Alexandros U
03/11/21
"Was easy to implement and straight forward"
What do you like best about CloudTalk? It's very easy to work with, the overview of the program is given. Basically once it is set, it's hard to do anything wrong. I liked that when it is integrated with Pipedrive you can record and call right away with not much fuzz around it. So I would call it efficient in my workflow, and it does allow me to streamline the whole process.
HM
Haulík Maroš
03/10/21
Customer service just as I needed
PROS: The environment of CloudTalk is user friendly and the the customer support is very capable and responsive. Furthermore, the pricing is set properly to the service you get. CONS: I do not see any problematic aspects so far.
RJ
Rahul J
03/08/21
"A Good tool but needs some improvements"
What do you like best about CloudTalk? The integration to HubSpot which makes our lives easier. The ability to SMS and make calls.
RJ
Rahul J
03/08/21
"A Good tool but needs some improvements"
What do you like best about CloudTalk? The integration to HubSpot which makes our lives easier. The ability to SMS and make calls.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].