9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 871-880 out of 1369
AR
Anonymous Reviewer
06/08/21
Wonderful Experience
PROS: The dashboard is my favorite part of the product. It makes tracking your stats much easier and the recording aspects are great for training and reviewing your past calls. CONS: The main issue we have had is the inconsistency of the recordings. Some of our users have noticed it records both sides of the conversations while others have said it only records one sided.
ME
Montana Essian
06/07/21
Cloudtalk has been super user friendly…
Cloudtalk has been super user friendly for setting up voicemail and call waiting along with transferring calls between phone operators
ME
Montana Essian
06/07/21
Cloudtalk has been super user friendly…
Cloudtalk has been super user friendly for setting up voicemail and call waiting along with transferring calls between phone operators
AU
Anonymous User
06/04/21
"Mais campos para colocar informações"
What do you like best about CloudTalk? facilidade nas ligações e avaliações e tempo de respota What do you dislike about CloudTalk?
AU
Anonymous User
06/04/21
"Mais campos para colocar informações"
What do you like best about CloudTalk? facilidade nas ligações e avaliações e tempo de respota What do you dislike about CloudTalk?
TH
Thea Holtlund Jacobsen
06/02/21
Great system with amazing support!
Great system that has significantly improved our phoning setup, with amazing support and great onboarding. Love how easy it is to use!
TH
Thea Holtlund Jacobsen
06/02/21
Great system with amazing support!
Great system that has significantly improved our phoning setup, with amazing support and great onboarding. Love how easy it is to use!
SK
Sathees Kumar
06/01/21
This is a scam
This is a scam, they have taken annual payment without my consent and I was told it can't be refunded since their system does not support refunds. After a few days, they are saying that I have an annual subscription. Be careful with providing your bank card details and I have instructed the bank to block the payments from this company.
TW
Travis Wyatt
05/27/21
sucks - dont use.
Looks good. But after signup and porting my number, were told we don't get voicemail or texting unless we upgrade. Ok whatever upgrade us. Currently going on 10 days and still no upgrade. They suck. Google voice is better.
AR
Anonymous Reviewer
05/25/21
Highly recommend this tool for your business!
PROS: Having CloudTalk was a huge step forward for our company. It totally changed the way we interact with our clients. It is handy because of the integration with other apps on the market, such as pipedrive. CONS: So far no problems with the service
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].