9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 861-870 out of 1369
AU
Anonymous User
06/29/21
"9/10"
What do you like best about CloudTalk? - ease of use - great reception
AW
Ang Wei Hao
06/29/21
Pleasant experience
Pleasant experience, good to use, user friendly. Sales and support team are very responsive. However, will be good if there's further revision on the pricing which will help us in maintaining cost low for the long haul.
AU
Anonymous User
06/29/21
"9/10"
What do you like best about CloudTalk? - ease of use - great reception
A
AA
06/28/21
4 Stars
Pros: - ease of use - great reception - communicative support team - ability to have multiple agents - great to have both desktop and mobile apps Cons: - no three-way calling
AU
Anonymous User
06/24/21
"Very nice layout, but missing some features"
What do you like best about CloudTalk? The layout of CloudTalk is the absolute winner. It is effortless to use, and you can purchase new phone numbers through the site and get them quickly. In my case, it only took a couple of hours to get my phone numbers set up and working. The platform comes with a nice app for windows, mac, and also mobile devices, which is great for some of our customer support agents who don't use a physical IP phone.
AU
Anonymous User
06/24/21
"Very nice layout, but missing some features"
What do you like best about CloudTalk? The layout of CloudTalk is the absolute winner. It is effortless to use, and you can purchase new phone numbers through the site and get them quickly. In my case, it only took a couple of hours to get my phone numbers set up and working. The platform comes with a nice app for windows, mac, and also mobile devices, which is great for some of our customer support agents who don't use a physical IP phone.
FR
Fazal R
06/15/21
"Excellent software option for cloud based phone system"
What do you like best about CloudTalk? Cost, and ease of use, selected this after testing different other tools. What do you dislike about CloudTalk?
FR
Fazal R
06/15/21
"Excellent software option for cloud based phone system"
What do you like best about CloudTalk? Cost, and ease of use, selected this after testing different other tools. What do you dislike about CloudTalk?
AU
Anonymous User
06/11/21
"Perfect for phone calls around the world without roaming costs"
What do you like best about CloudTalk? The possibility to make and receive phone calls all around the world without roaming costs. What do you dislike about CloudTalk?
AR
Anonymous Reviewer
06/08/21
Wonderful Experience
PROS: The dashboard is my favorite part of the product. It makes tracking your stats much easier and the recording aspects are great for training and reviewing your past calls. CONS: The main issue we have had is the inconsistency of the recordings. Some of our users have noticed it records both sides of the conversations while others have said it only records one sided.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].