9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 851-860 out of 1369
AU
Anonymous User
07/19/21
"Marketing Team Promises More Than Product Can Deliver"
What do you like best about CloudTalk? The soft phone app seems like a great idea, and their IVR menu layout is one of the better ones available on the market.
AR
Anonymous Reviewer
07/14/21
Very Convenient
PROS: -Easy to use -Can be used with other applications CONS: -When the internet gets disconnected, it stops working even after sorting out the connection. You have to restart it.
AR
Anonymous Reviewer
07/12/21
Easy in use
PROS: The dashboard is very nice and easy too use. Good tools too manage CONS: chat with support
AR
Adam R
07/12/21
Looks good from a distance, but they're a mess internally
Cloudtalk is a young system that promises more than it can deliver. They offer apps for all sorts of connection points, and integrated systems for automation... but once you get signed up, you learn that most of it is beta software and it's SUPER glitchy. The marketing team is propping up a half-built software system. The iPhone and Desktop apps do not work reliably (if-at-all). The Phone app cannot transfer calls or take SMS messages properly. It often just quits in the background on your ...
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PC
Peter Chen
07/09/21
Excellent software for businesses
PROS: You can set up a call center from anywhere in the world and connect your business in an easy way to reach customers and, with it, increase sales. CONS: Pricing can improve. The basic package is cheap for one user but there should be some discount when you purchase the software for 2-3 users at the same time.
PC
Peter Chen
07/09/21
Excellent software for businesses
PROS: You can set up a call center from anywhere in the world and connect your business in an easy way to reach customers and, with it, increase sales. CONS: Pricing can improve. The basic package is cheap for one user but there should be some discount when you purchase the software for 2-3 users at the same time.
TW
Travis Wyatt
07/07/21
This service is a joke
This service is a joke. Sold us on all the normal services you get with a phone number, however your voicemail you cannot make your own message. So we asked to upgrade. These aholes after 4 weeks were still unable to. After further research they resell twillio service. We cancelled and asked for a full refund. they refused and continue to charge us. Dont use cloudtalk. Horrible service and horrible support.
AU
Anonymous User
06/30/21
"Overall good product"
What do you like best about CloudTalk? The option to get international phone numbers without being present in the country has a big advantage for us What do you dislike about CloudTalk?
AU
Anonymous User
06/30/21
"Overall good product"
What do you like best about CloudTalk? The option to get international phone numbers without being present in the country has a big advantage for us What do you dislike about CloudTalk?
AW
Ang Wei Hao
06/29/21
Pleasant experience
Pleasant experience, good to use, user friendly. Sales and support team are very responsive. However, will be good if there's further revision on the pricing which will help us in maintaining cost low for the long haul.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].