9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
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CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 831-840 out of 1369
AU
Anonymous User
09/23/21
"Great experience"
What do you like best about CloudTalk? Their customer support. They are here for us 24/7. What do you dislike about CloudTalk?
MC
Maria Camila P
09/22/21
"Amazing team to work with"
What do you like best about CloudTalk? We are very glad to have an amazing team supporting us on Cloudtalk. It was a pleasant surprise the level of support received from Diego Díaz, our Account Executive, who always was there to solve our questions and guide us through the entire process.
MC
Maria Camila P
09/22/21
"Amazing team to work with"
What do you like best about CloudTalk? We are very glad to have an amazing team supporting us on Cloudtalk. It was a pleasant surprise the level of support received from Diego Díaz, our Account Executive, who always was there to solve our questions and guide us through the entire process.
BB
Be Better
09/16/21
Misleading pricing, Over priced and Harassment
Misleading pricing information from plans to call charges. They don’t state clearly which currency you’ll be billed in. They harass you to provide passports and personal documentation despite providing ample evidence of business legitimacy. Can’t find itemized call list and charge through the roof for calls. Cheaper to call from a landline. Don’t waste your money
OS
Oscar S
09/15/21
"Great product and excelent service"
What do you like best about CloudTalk? It was a pleasant surprise the level of support received from Diego Díaz, our Account Executive, always was there to solve our questions and guide us through the entire process
FA
Filip Abrhan
09/15/21
Compatibility with lots of types of CRM system and offers really easy to use features. User friendly
PROS: Compatibility with lots of types of CRM system and offers really easy to use features. User friendly interface. Intuitive operations within the tool. Amazing tracking and reporting features which helps analyze your processes and set up new strategies.
OS
Oscar S
09/15/21
"Great product and excelent service"
What do you like best about CloudTalk? It was a pleasant surprise the level of support received from Diego Díaz, our Account Executive, always was there to solve our questions and guide us through the entire process
AU
Anonymous User
09/02/21
"Super bad customer experience"
What do you like best about CloudTalk? I really liked that they have a free tier What do you dislike about CloudTalk?
MS
Martin Skubnik
08/20/21
Nice willing people on technical support
PROS: We are a new startup and work with a system like this was our very first experience. We were struggling with a few things during the implementation, but I was very surprised by the willingness of the people from the support. CONS: I would welcome a longer trial period - e.g. 30 days.
DF
Damian Fe?ik
08/19/21
Intuitive and saving time tool
PROS & CONS What are the best aspects of this product? The system is very easy to use so you do not have to spend a lot of time to explain it for new people in your team, I would say that it is a real-time saver for my company and definitely worth the money.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].