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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 821-830 out of 1369

AU

Anonymous User

09/23/21

4.5 out of 5

"Very Good"

What do you like best about CloudTalk? My employees are very happy with cloudtalk and use it daily's What do you dislike about CloudTalk?

AU

Anonymous User

09/23/21

5 out of 5

"CLoudtalk is the best"

What do you like best about CloudTalk? A handy app and accessible to use even though its my first time to use it What do you dislike about CloudTalk?

AU

Anonymous User

09/23/21

4.5 out of 5

"Works well, decent functionalty for a competitive price"

What do you like best about CloudTalk? Integration with Pipedrive, mobile app, detailed reporting What do you dislike about CloudTalk?

AU

Anonymous User

09/23/21

4 out of 5

"Useful tool for communicating without the need for a phone."

What do you like best about CloudTalk? Ability to call via laptop, integration with SalesForce What do you dislike about CloudTalk?

NE

Nicolas E

09/23/21

5 out of 5

"Positive, easy to follow"

What do you like best about CloudTalk? Ability to run from Hubspot - review calls, etc What do you dislike about CloudTalk?

AU

Anonymous User

09/23/21

4.5 out of 5

"Very Good"

What do you like best about CloudTalk? My employees are very happy with cloudtalk and use it daily's What do you dislike about CloudTalk?

SI

SkillHat I

09/23/21

5 out of 5

"Cloudtalk works great with Zoho CRM"

What do you like best about CloudTalk? I like the integration with zoho crm and the automatic call recording What do you dislike about CloudTalk?

VM

Victor M

09/23/21

5 out of 5

"required a company phone abroad"

What do you like best about CloudTalk? Communication is the best in this company. They often check on you to see how you are doing and provide excellent customer service.

OB

Olga B

09/23/21

5 out of 5

A great value for the money

We were looking for a telephony solution as a part of our Customer Support team. We have tried a number of apps and Cloudtalk has met most of our requirements. We disregarded other companies because some of them were not responsive during the trial period stating that their main focus is paying customer not the trial one. But actually during the trial you can think of what will be your experience while paying for the service in future. Cloudtalk representatives were super responsive, ...

Read more

AU

Anonymous User

09/23/21

4 out of 5

"Good and easy to use, very friendly UI"

What do you like best about CloudTalk? Dialler, and the ability to be called back What do you dislike about CloudTalk?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].