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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 801-810 out of 1369

MJ

Matthew James

10/03/21

5 out of 5

Honest Opinion

CloudTalk is a great calling platform for solo callers or teams alike. You can be up and running shortly and the rates are reasonable. I tried multiple systems in the past and I can honestly say Cloud Talk is by far the easiest to use with the best features.

JS

Jackson Sharp

09/30/21

5 out of 5

I have been using CloudTalk for calling…

I have been using CloudTalk for calling leads at my work. I predominantly use CloudTalk through our CRM software, Salesforce, and it is incredibly hany and useful to make calling and texting significantly more time efficient. Would defintely recommend over using a work phone to manually call and text leads.

AU

Anonymous User

09/28/21

5 out of 5

"Matt's Trusted Review"

What do you like best about CloudTalk? UI and ease of use. Its easy to use and simple. What do you dislike about CloudTalk?

DG

Darwin Garcia

09/28/21

4 out of 5

The app is very great

The app is very great! I easily can take a lot of calls in a day

SX

Shirley X

09/27/21

5 out of 5

"Great service"

What do you like best about CloudTalk? connection is excellent; I can get a local number that I want; you have a texting function as well What do you dislike about CloudTalk?

SX

Shirley Xie

09/27/21

5 out of 5

Very happy with CloudTalk

Great experience with CloudTalk, love how I can get my own number, how good the connections are, and their awesome support!

TD

Tania De La Torre

09/27/21

4 out of 5

Local phone numbers

I had the difficult task of finding a phone channel provider to get a local phone number. After months of trials with almost all available products, I came across Cloudtalk, and I was lucky as it was easy to have a Spain local phone number without a lot of paperwork needed for example. The integration was smooth and had all the functionality I was looking for, the Support Team really helped me set it up quickly and they have the best prices out there, both for the product and outbound ...

Read more

SX

Shirley X

09/27/21

5 out of 5

"Great service"

What do you like best about CloudTalk? connection is excellent; I can get a local number that I want; you have a texting function as well What do you dislike about CloudTalk?

DL

Dave Leavey

09/27/21

5 out of 5

This calling application is amazing

This calling application is amazing! I have tried many and this one is so easy to use and the connection is amazing! Call quality is perfect!

DL

Dave Leavey

09/27/21

5 out of 5

This calling application is amazing

This calling application is amazing! I have tried many and this one is so easy to use and the connection is amazing! Call quality is perfect!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].