NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

Add to compare

Starts from $25 / User / Month when Billed Yearly

Start Free Trial

CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 271-280 out of 1369

MW

Melissa W

05/12/23

5 out of 5

"CloudTalk Experience"

What do you like best about CloudTalk? I was surprised by how user-friendly and easy to use. Also very impressed with the call quality. CloudTalk is the way to go.

MD

Moshe D

05/12/23

5 out of 5

"Great service and Customer Support"

What do you like best about CloudTalk? The service is reliable and customer support is quick and always helpful What do you dislike about CloudTalk?

IM

idiel m

05/11/23

5 out of 5

"Great work call system"

What do you like best about CloudTalk? I can view my calls and the call drop rate, I can rate calls and state what the call was about. easy and quick to use. What do you dislike about CloudTalk?

AU

Anonymous User

05/11/23

3.5 out of 5

"couldtalk"

What do you like best about CloudTalk? it is helpful and convenient to use i really like it What do you dislike about CloudTalk?

BS

Ben S

05/11/23

5 out of 5

"Great software"

What do you like best about CloudTalk? How clear the calls are, I rarely have any issues with the pone lines and when there is it isn't awful What do you dislike about CloudTalk?

EK

Edina K

05/11/23

5 out of 5

"Very easy to use :)"

What do you like best about CloudTalk? very straightforward and easy to use, cannot mistaken at all What do you dislike about CloudTalk?

TC

Thomas C

05/09/23

3 out of 5

"Getting better"

What do you like best about CloudTalk? Easy to use, tags are great and works well with hubspot. What do you dislike about CloudTalk?

AU

Anonymous User

05/08/23

3.5 out of 5

"Great calling tool connected to HubSpot"

What do you like best about CloudTalk? It connects with HubSpot and logs everything automatically. It's simple to use and gives you different phone numbers to call from, which in sales can be beneficial, but I would prefer having a number or two that only I can use. You get a dashboard to check call length etc in CloudTalk, can be handy.

BN

Bernadette N

05/06/23

5 out of 5

"Cloudtalk experience"

What do you like best about CloudTalk? Cloudtalk app is very friendly user.Easy to use and I always have the best quality of calls that helps me reach my target everyday . The smooth and clear conversation while using cloudtalk is superb 👏.

JU

Joaquin U

05/05/23

4 out of 5

"Great platform for calling"

What do you like best about CloudTalk? It's very easy to use and easy to adapt to this platform What do you dislike about CloudTalk?

Free vendor scorecard

Evaluate CloudTalk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].