NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

Add to compare

Starts from $25 / User / Month when Billed Yearly

Start Free Trial

CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 261-270 out of 1369

AU

Anonymous User

05/17/23

5 out of 5

"It is fast, effective and allows clear communication. Recommended"

What do you like best about CloudTalk? The quality of the call, it is heard super clear, going from call to call allows you to work quickly, does not contain errors that delay your work and the fact of receiving calls is effective

AU

Anonymous User

05/16/23

5 out of 5

"uncomplicated tool"

What do you like best about CloudTalk? I like that it dials very fast, the voice quality is great What do you dislike about CloudTalk?

JW

Jake W

05/15/23

2.5 out of 5

"Use the software for work"

What do you like best about CloudTalk? I like that the software is very user friendly and easy to use. I enjoy the app whilst working everyday! What do you dislike about CloudTalk?

AC

attilio c

05/15/23

4 out of 5

"It works really well"

What do you like best about CloudTalk? Statistics, possibility to listen to calls of the guys What do you dislike about CloudTalk?

LM

Lucas M

05/15/23

4.5 out of 5

"Good working product, couldn't do my job without it."

What do you like best about CloudTalk? How easy and effective it is to get in and out of calls and log how the call went including leaving notes after each call I make.

AU

Anonymous User

05/14/23

5 out of 5

"Very smooth app with lots of useful features."

What do you like best about CloudTalk? being able to listen to calls and monitoring new employees. What do you dislike about CloudTalk?

KP

Kieran p

05/12/23

5 out of 5

"Easy to use and fucntional"

What do you like best about CloudTalk? Quick and easy to set up, User friendly, intergrates well with our business CRMS What do you dislike about CloudTalk?

DR

Denisse R

05/12/23

4 out of 5

"It is a good skill to communicate"

What do you like best about CloudTalk? That you can call from the country you choose. What do you dislike about CloudTalk?

SB

Salomé B

05/12/23

5 out of 5

"Very nice software"

What do you like best about CloudTalk? Interface very nice and easy to use Possibility of adding state of the call (happy, sad, etc) What do you dislike about CloudTalk?

AU

Anonymous User

05/12/23

5 out of 5

"great communication app"

What do you like best about CloudTalk? the sound is at the top level, the call history is clear What do you dislike about CloudTalk?

Free vendor scorecard

Evaluate CloudTalk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].