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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in May 2025: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.4

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CloudTalk Reviews & Ratings

4.4

Very Good

Based on 1099 ratings & 1297 reviews

Rating Distribution

Excellent

(842)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Expert's Review

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 261-270 out of 1297

AB

Ayoub B

04/17/23

4.5 out of 5

"with cloudTalk I can travel around the world"

What do you like best about CloudTalk? with cloudTalk I can travel around the world without using the expensive roaming option. the app is working good without any issue until now

DJ

David J

04/17/23

4 out of 5

"Vse v poradku. Skvela podpora :)"

What do you like best about CloudTalk? Smart dialer je uzasnej. Power dialer taky. Vše funguje jak má What do you dislike about CloudTalk?

SW

Shauna W

04/17/23

4 out of 5

"Perfect for busy sales team."

What do you like best about CloudTalk? Cloudtalk allows me to easily contact sales leads from all over the world. It intergrates with my crm, so all information is automatucally logged. The calls are also recorded so it is useful for training and monitoring of the sales team.

AU

Anonymous User

04/17/23

4 out of 5

"Good solution"

What do you like best about CloudTalk? Very clear and user-friendly interface and integration to the Zendesk platform. What do you dislike about CloudTalk?

ES

Eduardo S

04/17/23

4 out of 5

"experiencia llamadas"

What do you like best about CloudTalk? lo mejor de cloud talk es el facil acceso a la data de llamadas con el fin de poder investigar el comportamiento y trafico que se ha obtenido de la misma

DJ

David J

04/17/23

4 out of 5

"Vse v poradku. Skvela podpora :)"

What do you like best about CloudTalk? Smart dialer je uzasnej. Power dialer taky. Vše funguje jak má What do you dislike about CloudTalk?

SW

Shauna W

04/17/23

4 out of 5

"Perfect for busy sales team."

What do you like best about CloudTalk? Cloudtalk allows me to easily contact sales leads from all over the world. It intergrates with my crm, so all information is automatucally logged. The calls are also recorded so it is useful for training and monitoring of the sales team.

AU

Anonymous User

04/17/23

4 out of 5

"Good solution"

What do you like best about CloudTalk? Very clear and user-friendly interface and integration to the Zendesk platform. What do you dislike about CloudTalk?

ES

Eduardo S

04/17/23

4 out of 5

"experiencia llamadas"

What do you like best about CloudTalk? lo mejor de cloud talk es el facil acceso a la data de llamadas con el fin de poder investigar el comportamiento y trafico que se ha obtenido de la misma

GE

Grace E

04/17/23

3.5 out of 5

"review on cloudtalk"

What do you like best about CloudTalk? ability to keep track of calls made, transparency What do you dislike about CloudTalk?