9.6
Spot Score
Efficiently elevate call center performance.
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Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
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Showing 251-260 out of 1297
M
Michal
04/17/23
"A great tool to use"
What do you like best about CloudTalk? The simplicity, connectivity and the ability to synchronise from CRM saves us a lot of work. What do you dislike about CloudTalk?
JP
Jaroslav P
04/17/23
"easy to use"
What do you like best about CloudTalk? Clear and simple. Every morning I can look at the overview in my mail. Great !! What do you dislike about CloudTalk?
SA
Shoaib A
04/17/23
"CONNECTIVITY THAT MADE CONNECTIONS SEAMLESS"
What do you like best about CloudTalk? What I like most about cloud talk is its visibility across call activities and its easy and supported setup. It can handle call volume with ease. Its flexibility is n the go, and its scaling is smooth and has seamless integration.
M
Michal
04/17/23
"A great tool to use"
What do you like best about CloudTalk? The simplicity, connectivity and the ability to synchronise from CRM saves us a lot of work. What do you dislike about CloudTalk?
AU
Anonymous User
04/17/23
"CloudTalk made my life easier!"
What do you like best about CloudTalk? I'm from the Philippines and working as a project manager for an Australia-based business. I love how we can integrate CloudTalk with our CRM tool and it helps me to easily communicate with clients with automatic syncing of contact details. I researched for other communication companies too but only CloudTalk meets my needs. There's no minimum number of user requirement, can be integrated with CRM tool, has a mobile app, and CSRs are easy to work with.
EC
Emma C
04/17/23
"Very good, efficient, call log is great, transferring calls also is easy and very easy to navigate."
What do you like best about CloudTalk? I can transfer calls, check missed calls, and log how many calls and minutes are used in the month, which is very useful for KPI meetings, etc.
CG
Carlos G
04/17/23
"More than a call is an experience."
What do you like best about CloudTalk? I like how easy it is to perform and manage What do you dislike about CloudTalk?
AJ
Alex J
04/17/23
"Highly efficient programme for sales results."
What do you like best about CloudTalk? Very easy to speed dial numbers and connect with others. I like the fact you can listen to recordings to facilitate continuous improvement.
MJ
Marie Joy A
04/17/23
"CloudTalk is user-friendly and straightforward!"
What do you like best about CloudTalk? Its features are straightforward and really user-friendly. Because it is cloud-based, I can easily call others when my phone network is not working. The app can be easily installed in my computer too!
IM
Iván M
04/17/23
"With its flaws, but really useful"
What do you like best about CloudTalk? It has many functions that are really very useful for a customer service department. I really like it because linked to "hubspot" you can listen to the recordings and that's very good.
