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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 251-260 out of 1369

AU

Anonymous User

07/26/23

2.5 out of 5

"CloudTalk review"

What do you like best about CloudTalk? Option to use multiple phone numbers at the same time. Love the audio quality and messaging option. What do you dislike about CloudTalk?

OC

Oliver C

07/26/23

3.5 out of 5

"Offers more flexibility than other providers"

What do you like best about CloudTalk? Having used a previous phone system with limited functionality and costing more than CloudTalk the move was a no brainer.

TH

Tomas H

07/26/23

5 out of 5

"Fantastic service"

What do you like best about CloudTalk? Its very easy to use and the fact the VM gets sent directly to your email is even better. Best service out there What do you dislike about CloudTalk?

AU

Anonymous User

07/14/23

0.5 out of 5

"Very Disappointing"

What do you like best about CloudTalk? When you sign up they are very helpful and cheerful but.... What do you dislike about CloudTalk?

RH

Richard Hessels

07/03/23

5 out of 5

Been doing 20k calls per month with this platform for over a year

Been using this platform for over a year now. We make about 20,000 outbound calls per month with a small team. Our experience has been pretty good. We have not experienced any dropped calls, and overall the call quality is good. Requests for local phone numbers are handled quickly (sometimes within 1 hr). The user interface is a bit dated, although the new statistics overview pages are very well designed. Hopefully, the rest of the user interface will follow. Customer service (via chat) ...

Read more

AU

Anonymous User

06/28/23

3.5 out of 5

"God to see the customers feedback"

What do you like best about CloudTalk? That it is possible to have the customer experiends the calls What do you dislike about CloudTalk?

ZB

Zoé B

06/07/23

4.5 out of 5

"a user-friendly tool for effective managerial supervision of your teams"

What do you like best about CloudTalk? the ease of use of the tool, the many options, and the administrator interface that allows you to control call quality, team quotas and fluctuations in the volume of customers/prospects

HG

Harrison G

05/21/23

4 out of 5

"Cloudtalk Review"

What do you like best about CloudTalk? Very simple to use, produces good call quality What do you dislike about CloudTalk?

CR

Carla R

05/19/23

3.5 out of 5

"Good experience having calls with CloudTalk"

What do you like best about CloudTalk? I can make easily calls, people can hear me properly and it works well both PC and phone. What do you dislike about CloudTalk?

RB

Ralph B

05/19/23

5 out of 5

"Streamline Your Communication with CloudTalk"

What do you like best about CloudTalk? CloudTalk is an exceptional communication tool that has greatly improved our business operations. Its robust features, seamless integration, and excellent customer support make it the go-to solution for streamlining our communication processes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].